Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
399 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Home Security Systems at great prices! We offers several packages that are up to 25% off RETAIL! Switch and save Alarm Monitoring starting at $15.95!
Alert 360 (alert360.com) has 399 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 349 reviews with 5 stars · Clear filters
Service was great quick and professional Alan was amazing
By Terrance W.
Response from Alert 360· May 2, 2021
Thank you for sharing your experience, Terrance. Customer service is incredibly important to us, and I'm happy Alan provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
I had the honor of having Bruce for my service this morning. He was prompt, knowledgeable and professional. He informed me of what was taking place with my system, performed the upgrade and programmed and tested the system. A great employee to have in your company. David W
By David W.
Response from Alert 360· May 2, 2021
Thank you for sharing your experience, David. Customer service is incredibly important to us, and I'm happy Bruce provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Nick came out to add upgrades. He was amazing. He's very patient and answers questions without any hesitation.
By Nicole N.
Response from Alert 360· Apr 25, 2021
Thank you for sharing your experience, Nicole. Customer service is incredibly important to us, and I'm happy Nick provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Gregory replaced the mother board to fix my random alarm siren going off. He was very professional and explained what was happening with my alarm system. He is confident this fixes it once and for all.
By Jeff G.
Response from Alert 360· Apr 25, 2021
Thank you for sharing your experience, Jeff. Customer service is incredibly important to us, and I'm happy Gregory provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Gene upgraded our alarm system to the current requirements and did so professionally and quickly. Gave me a heads-up before arrival and was even a little early! Thanks!
By Maureen
Response from Alert 360· Apr 25, 2021
Thank you for sharing your experience, Maureen. Customer service is incredibly important to us, and I'm happy Gene provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Touch keypad defective. Service tech repaired with speed and expertise.
By Robert B Seward J.
Response from Alert 360· Apr 19, 2021
Thank you for sharing your experience, Robert. Customer service is incredibly important to us, and I'm happy your tech provided such great service and was able to get your keypad up and running again! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Zelton The technician was Awesome Customer Service the BEST! Very informative
By Felecia
Response from Alert 360· Apr 11, 2021
Thank you for sharing your experience, Felecia. Customer service is incredibly important to us, and I'm happy Zelton provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
I had an issue with my alarm system and Eddie figured out the issue very fast and accurately.
By Stephen Stevo E.
Response from Alert 360· Apr 11, 2021
Thank you for sharing your experience, Stephen. Customer service is incredibly important to us, and I'm happy Eddie provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
