AirVoice WirelessReviews of airvoicewireless.com

The original phone they sent me was defected. I used it very little until i had the replacement money. I went in and requested a replacement because when i tried to call i was put on hold for 2-3 hrs at a time and when it came to my turn, they disconnected. The replacement came in today and was a totally different phone. Thats not a replacement. Stay clear of this company

This is the worst wireless company ever. They turn your internet off they don't just slow it down, so your phone doesn't work. I couldn't access my bus card for almost 2 weeks. Too much new internet stuff going on, it's pure fraud. Don't trust them. Plus no one at customer service when you call and no one calls you back. And they get you for top up, they even charged my card without my permission. It's supposed to be a lifeline phone, not a sandbox.

Started out as AIRTALK which supposedly was free Gov't phones but quickly switched me to AIRVOICE which charges a fee, I picked the cheapest plan and gave them all my info, paid my bill and I have NO SERVICE,Not even local phone service!! customer service is non existent and I can't cancel as there's no option

I am satisfied with the phone and the internet service inside the US. My review is about low-quality customer service. I was overseas, and I was unable to use data on my phone. Everyone else in my group was using T-Mobile, and they were able to use data. Upon returning, I called Airvioce to clarify why this had happened and what could be done for reliable internet access while outside the US. All I heard from the agent was that Airvoice has no service abroad. I told her that I could access data on my previous trip, but the agent kept repeating the same words repeatedly as if she were an answering machine and not a person. I didn't get an answer and I asked to connect me to the supervisor. She said that I would be waiting online indefinitely for over 3 hours. Rude and unprofessional.

I paid for a month of service with Airvoice, just to only get two weeks of service. For the other two weeks I had no service. Customer service is extremely rude and unhelpful. My service didn’t start working again until the bill was due. I called them again and sent proof of every day I had no service. They told me just because my phone said no service, doesn’t mean I didn’t have service. Boost mobile is cheaper and more reliable. Don’t waste your money on Air Voice.

Easy and awesome

I just got my iPhone 7 through Air Force wireless very nice clean phone with a charger. Very happy.

Phone won’t connect since a month ago. The same phone has been on their network for five years. Multiple messages (mostly unanswered) and chat only succeeded in them insisting I buy a new phone from them, even though the apn code on the sim is locking me out. Sent complaint to state consumer division. This was once a great company until sold recently