Advanced Truck PartsReviews of advancedtruckparts.com

2230 Smokey Park Hwy, #112, Candler, North Carolina

Write a review Call Directions Website

The Fair Hearing score

4.4/ 5

Great

408 reviews

Advanced Truck Parts4.4Great

Write a review

Rating distribution

Select a line to read only those reviews.

What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Advanced Truck Parts

We're about HEAVY duty truck parts. We sell truck parts for most commercial truck & trailer makes out there from Freightliner, Peterbilt, Western Star, Kenworth, Mack, Volvo, International, Utility, Thermo King, and many more. We mainly focus on providing original make parts such as Cummins, Volvo, Detroit Diesel, Paccar, and many more. Still, we also offer our customers more economical replacements for their parts such as TRP, Alliance, Road Warrior, and tons more. We're focused on keeping those parts in stock that other parts suppliers don't want to such as turbochargers, engine control modules, wiring harnesses, DPF / DOC filters, cab & hood mirrors, and tons more. Visit our website today and let us help you find the right part the right away!

Advanced Truck Parts (advancedtruckparts.com) has 408 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.

Also known as: advancedtruckparts.com
Website: advancedtruckparts.com
Category: Auto Parts & Wheels
Location: Candler, North Carolina
Listed on The Fair Hearing: 2026

More in Auto Parts & Wheels, North Carolina

Write a review

Nov 17, 2023

wrong part

was wrong part number really was a waste my time i was told it would be shipped on Friday when i ordered it but wasn't shipped till i called back on Wednesday then when I called and said that it was wrong part was told that part number was wrong but I gave them part# and was told you needed vin # i gave you that but still wrong # then was told that that # was $1800. 00 so needed $700.00 dollar's more another dealer got me one for $1100. Next day air

By Kevin H.

Response from Advanced Truck Parts· Feb 23, 2026

We’re very sorry to hear about this experience and understand how frustrating it must have been. From what you’ve described — the delayed shipment, the incorrect part number despite providing the VIN, and then being quoted a significantly higher price — we can see why this felt like a waste of your time. When ordering semi-truck and heavy-duty truck parts, accuracy and clear communication are absolutely critical, especially when you’ve already provided the part number and VIN for verification. If the part did not ship when originally promised and only went out after you followed up, that’s not the level of service we aim to provide. Additionally, if there was confusion regarding the correct application or pricing after verification, that’s something we take seriously and would want to review internally. We understand you ultimately sourced the part elsewhere, and we regret that we lost the opportunity to earn your business on this order. Your feedback highlights areas where we need to improve — particularly around part verification, shipping communication, and pricing clarity on commercial and diesel truck parts. If you’re willing, we would appreciate the opportunity to review the order details and see exactly where the breakdown occurred. We value your feedback and hope we can improve from it.