Advanced Truck PartsReviews of advancedtruckparts.com

Response from Advanced Truck Parts· Feb 23, 2026

We’re very sorry to read this and understand how upsetting this situation must be — especially if it resulted in additional mechanic costs. If you ordered a new fuel injector pump for Ford and believe you received a used or non-working unit instead, that is a serious concern. At Advanced Truck Parts, we clearly label whether a component is new, OEM, remanufactured, or used. Supplying the incorrect condition or a defective diesel fuel system component is not something we take lightly. Fuel injection pumps are critical parts, and we understand that installing a faulty unit can lead to significant downtime and labor expenses. That’s exactly why accuracy and quality control on semi-truck and diesel truck parts are so important to us. We would strongly encourage you to contact us directly with your order number, photos of the unit received, and any diagnostic documentation from your mechanic. We want to review this immediately, verify the part condition and batch information, and determine the appropriate resolution. We take accusations of misrepresentation seriously and are committed to investigating this thoroughly. Our goal is to provide reliable heavy-duty and diesel engine parts, and we appreciate the opportunity to look into this situation properly.