Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
159 reviews
ADHD OnlineSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2018 as ADHD Online and recognized in Michigan Celebrates Small Business's 2022 "50 Companies to Watch" cohort, Mentavi Health provides evidence-based online mental health care for adults (18+) in most U.S. states, guided by rigorous clinical and regulatory standards.Its Diagnostic Evaluation (for ages 6+) is clinically validated for diagnosing ADHD in adults against an in-person clinical interview, with results published in The Journal of Clinical Psychiatry (2025).The Diagnostic Evaluation is also used by licensed clinicians to support the assessment of other mental health conditions, including anxiety and depression.Mentavi delivers affordable, evidence-based care, offering diagnostic evaluations and access to additional care options through licensed clinicians. Guided by clinical rigor, accessibility, and trust, Mentavi helps adults connect to the mental health care they need. Availability varies by state.
ADHD Online (adhdonline.com) has 159 customer reviews on The Fair Hearing, with an average rating of 2.5 out of 5.
159 approved reviews, newest moderated first
This was by far the most robust ADHD screening I have participated in. I appreciated the one-on-one care and the easy access to supports.
By Jennifer
Response from ADHD Online· Aug 17, 2023
Hi Jennifer, thank you so much for this wonderful feedback! Never hesitate to reach out if you need help with anything!
I finally felt heard and taken seriously. A doctors office at my computer. Worth the price.
By Jen
Response from ADHD Online· Aug 17, 2023
Hi Jen, thank you so much for these positive comments! We are so lucky to be a part of your healthcare journey.
A simple way to get diagnosed. Has a lot of very good resources.
By Stef
Response from ADHD Online· Aug 17, 2023
Hi Stef, thank you for this review. We are so grateful for your time to let us know about your experience. Have a great day!
Excellent provider and took the time necessary to get to know my issues. Showed empathy and professionalism.
By Larry
Response from ADHD Online· Aug 17, 2023
Hi Larry, thank you so much for this review! We are so grateful to be a part of your healthcare journey. Please let us know if you need assistance with anything!
Great customer service
By Monkey B.
Response from ADHD Online· Aug 17, 2023
Hello, thank you for this 5 star review! We really appreciate it!
Costumer service was wonderful Dr really listened to my problems it was private didn’t feel ashamed made me feel so much better and I am doing great
By Ruthy
Response from ADHD Online· Aug 17, 2023
Hi Ruthy, thank you for your feedback! We are so happy to hear of this positive experience, please let us know if we can help you with anything else!
The testing was thorough and accurate. I feel like it went into a lot of detail. However, I was under the impression that this would give me a diagnosis but my psychiatrist said that it was not so I still had to pay a bunch of money for testing locally that would give a diagnosis. This was not clearly stated on the website. Because of this and still needing more testing to confirm I paid a whole lot of money to take a test that did me no good.
By Pamela
Response from ADHD Online· Aug 16, 2023
Hi Pamela, we would like to learn more about this situation! Our assessment does offer a formal diagnosis of either including or excluding ADHD, so we are a bit confused by this. If you are willing, please send us a message or give us a call so we can identify any areas where we may need to make improvements.
Very easy to work with and good customer service!
By RE
Response from ADHD Online· Aug 17, 2023
Hi Roy, thank you so much for taking the time to leave us this review! Your kind words are extremely appreciated.
