ADHD OnlineReviews of adhdonline.com

My experience has been positive; easy to book appointments, friendly and professional providers. I have been a patient with Mentavi Health for almost 3 years and the quality of care has been excellent.

All this place cares about is taking your money. They have screwed up the prescription multiple times leaving me with meds for over a week because EVERYTHING takes 2 to 5 days, then another 2 to 5 days when the dr gets sent the issue. The pharmacy was nice enough to call them personally, they told him 2 to 5 days as well...It made me realize they don't care at all about people running out of medication All that for something that takes 45 seconds to fix. Same deal if the pharmacy is out of your medication as is my current problem. Tomorrow will be a full 7 days without my medication... Gotta say, I think it's my last time with this company, I need to go somewhere where they care more about the mental health of patients rather than the dollar ....

Complete scam. They shohld be ashamed of themselves.

I recomend Mentavi for professional and thorough care Ive been a ptient since 2024. My appointments are always on time and I feel taken seriously and cared about as a person. If there are any snags the team handles them swiftly, sometimes before I even know something came up.

Anyone leaving a positive review for this company must have impossibly low standards. I've reported Mentavi Health/ADHD Online to the BBB and am thinking of reporting them to my attorney general and whoever else can hold this pill mill accountable for their predatory practices. My doctor never sent the prior authorization to my pharmacy so I had to pay out of pocket for my meds. They will cancel your appointments with no notice until the day of (even though YOU have to pay $50 to reschedule after 48 hours), make you reschedule weeks out and hope you forget about the next appointment so they can keep collecting $50 missed appointment fees from you. This last time I showed up to the appointment on time and either the doctor was late or the zoom link conveniently wasn't working. I was stuck in the waiting room for 15 minutes. They tried to say EYE was the one who logged into the zoom meeting late. I tried to reschedule and they wanted me to pay ANOTHER $50. They've collected almost $300 from me for an appointment originally made MONTHS ago, meaning I've been out of my meds for months. They hire criminals who probably can't find work at any other practice (Dr. Ha Hatley, a child abuser), so that should tell you everything you need to know about this grift. None of their doctors or nurse practitioners are even specialized in psychology. Again, this is a pill mill grift born from the broken American medical system. Use them for a diagnosis if you must, but don't expect much of anything else. I honestly wouldn't even use them to get a diagnosis. Actual psychologists likely won't accept their personality quiz results. (And you'll be running to find an in-person doctor after dealing with them).

I have been a patient for years. Dr mentioned that as if it was a bad thing 🤔I would of given this place a 5 ⭐️🙌 I have never had a bad experience. Customer service is Amazing all the Doctors are amazing until my appointment yesterday with my New Docter. He made me feel like the biggest piece of 💩 on planet he had a lot to say and honestly. I have never experienced what he had said to me from any other doctor in my life. I know the last visit with my primary i had covid really bad i was out of work a little over 2 weeks and my blood pressure was high due to covid & feeling terrible.i am not on blood pressure medication i tried explaining it to him and he said i want a drug test. I said not a problem i see my primary Dr soon and i will request a drug test. And the rant began.I had to tune him out. He had his mind made up that i was a junkie. I had set this appointment up before work.(BIG MISTAKE) talking about ruining the rest of my day. i have referred so many friends/ co worker's here and I can see this company will be losing a lot of patients with this new Docter. oh & if I had to hear how I wasn't 20 or 30 years old as many times as I did yesterday. it was ridiculous. I know how old i am and i know i am very healthy for my age i see my primary Doctor on a regular I get yearly physical done. I did not need the lectures from him.I know all side affects from medication. If I felt like it was doing more damage to myself then helping I would stop them myself. Clearly you know I am not a child. How many times you had reminded me yesterday⁉️about my age❗️the medication has been helpful for me i know if I didn't have it My life would go to hell in a hand basket. He just met me and reduced dosage and said something about getting that place in order. The best was when he said he wants to see me in a month I told him I can't afford it & he could give 2 💩💩 I don't like change i loved this place he said he was cleaning this place up and making changes and started with me 😔 I don't want to leave i can't afford another payment this soon.and I never had a bad experience with company before this Dr Michael

What started as primarily a good experience has gone downhill rapidly. If you have issues with your prescription, they really don’t care. They don’t care if patients receive timely refills and are terrible to deal with. They evidently have no way to contact your provider and you’re expected to wait 2-5 business days for the most basic of requests to be addressed. Recently they’ve started sending prescriptions the evening of the day they’re supposed to be refilled. These are often medications that have shortages and are quickly picked up by other patients. Don’t bother transferring the prescription to a different pharmacy, that’ll take 2 full business days and the pharmacy will obviously be out of their limited stock by the time these guys get their act together. I have now been waiting more than 72 hours for a teeny tiny change to be made to my prescription so the pharmacy can fill it with what they have in stock. I think the support people just ignore the content of the support tickets. You’ll be told to wait 2 business days and when that has elapsed they’ll tell you it’s actually 2-5 business days. If you depend on your ADHD meds to function in your daily life and perform your job well, don’t go this route. You will undoubtedly deal with extremely long delays over the most basic of things and will go weeks without medication. When this undoubtedly occurs you won’t be met with compassion or kindness when you’re frustrated over their ridiculous delays, they’ll treat you like an obnoxious child throwing a temper tantrum when you’re making reasonable requests that they can’t or won’t meet.

I’m actually shocked at all the negative reviews because I’ve been a patient for over a year now and have had zero issues. I always get the Dr I like and want, never have problems with scheduling or communication. They’re great!