Can't Schedule Annual Maintenance
My lift was due for its annual maintenance about mid November. I called early in October for an appointment because the previous year it took at least a month for the technician to schedule. Having heard nothing, I called again before the end of November, again at least once in December, in January, and again the first week of February. Same response: A technician will call me when available. The person on the phone indicated they would expedite a response. I have heard nothing. I am dependent on the lift (because I share the house with family and my apartment is in the daylight basement) for medical appointments and anything social. I cannot safely use a walker to walk uphill around the house. And I have no idea when missing annual maintenance could cause a safety issue.
By Debby D.