Ashley was very helpful and my problem…
Ashley was very helpful and my problem was solved quite fast
By Korbin B.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
544 reviews
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Pioneers of Environmental Controls. The world's largest ecosystem of smart grow equipment.
AC Infinity (acinfinity.com) has 544 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 440 reviews with 5 stars · Clear filters
Ashley was very helpful and my problem was solved quite fast
By Korbin B.
Very responsive including help desk diagnostics and follow to send new fan under warranty
By russ Z.
Prompt response and resolution
By Eli R.
Very easy to deal with, replacement was sent super fast. Thanks to Ashley for all her help. This is by far the best system and customer service I have ever received since having these type of products. thanks, fantastic service and support. Fantastic products and a fantastic company.
By Donette F.
Just awesome all the way around!!!
By Joe
Easy to submit a warranty claim for my osscilating fan. Took less than a day to get my replacement fan ordered as a warranty covered replacement.
By John B.
Paola and Erica were amazing. Quick and direct on getting my replacement issued. AC Infinity, always reliable and quick to help
By Justin H.
The support crew at AC Infinity is awesome. They were prompt and to the point. They were most helpful getting my issue settled. I am totally happy with my AC Infinity products.
By Gary F.