Great customer service
Great customer service, instant reply and satisfactory taking care of my issue.
By Willem-Jan
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
544 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pioneers of Environmental Controls. The world's largest ecosystem of smart grow equipment.
AC Infinity (acinfinity.com) has 544 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 440 reviews with 5 stars · Clear filters
Great customer service, instant reply and satisfactory taking care of my issue.
By Willem-Jan
I was amazed at the speed and how effortless Nick had made the return process. AC infinity in general has been absolutely astonishing in every aspect. From the tents, Grow lights and all other accessories that I have purchased so far have been the highest quality and unbeatable prices. Keep pioneering the way you do!
By Don
This is the second time I've had an issue with something and both times you guys responded with in a day.. Customer service at AC Infinity is fantastic. I love your products and would recommend them to anyone.
By Jeremy
Absolutely no questions asked about the issue, just immediate replacement.
By Earl A E.
Fast, responsive, no-pain technical support and customer service
By Theo “Leroy IV” L.
Ac infinity customer service IS HANDS DOWN THE BEST IVE EVER CAME ACCROSS! IF YOUR NEWLY STARTING OUT GROWING YOU WILL LEARN QUICK YOU GET WHAT YOU PAY FOR! AC INFINITY MIGHT BE LITTLE MORE EXSPENSIVE .... ALL THERE GROW GEAR IS WARRANTY COVERED. 10 OUT 10 IN BY BOOK! 💯
By Tony C.
Was very happy with the speed that everything was taken care of. Very happy with service. And I have been extremely happy with my AC Infinity grow kit. It has been so easy to use and does a great job. The controller is great. I also love being able to add in extra lights with daisy chains, that has made customizing my kit so easy and enjoyable. I even recommend AC Infinity products to all who ask me about my setup.
By kyle R.
Excellent response time. Willingness to help. Their products are phenomenal.
By Myron W.