Vanessa helped me with every step to…
Vanessa helped me with every step to replace my light. Very knowledgeable and respectful. Super responsive too. If I could give more stars I would.
By Brian
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
544 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pioneers of Environmental Controls. The world's largest ecosystem of smart grow equipment.
AC Infinity (acinfinity.com) has 544 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 440 reviews with 5 stars · Clear filters
Vanessa helped me with every step to replace my light. Very knowledgeable and respectful. Super responsive too. If I could give more stars I would.
By Brian
Trevor was great to work with answered all my questions and take care of my issue right away
By josh S.
I am truly surprised with how great customer service is for Ac Infinity, the attention given to every issue I communicated with them was great. All issued were resolved easily and on a timely manner and they even took the time to go back and confirm information to make sure everything was correct :)
By Fernanda R.
the through-wall fan is amazing, super quiet, lots of control over how it runs, keeps my hot and cold old-school 3rd-floor closets totally vented and evenly heated. also got the register boost fan for another closet with a very narrow space to vent, works great.
By James
The problems with my product malfunctioning were addressed very quickly.
By Max S.
I absolutely love acinfinity not only the products are A* the team are just a family there to help,support and make sure that if there's a problem it's not a problem for long super happy from the care I received and wouldn't shop nowhere else for less thank you again guys
By Jason T.
Amazing products and costumer service. I had a clipfan that couldnt connect to my controller and sended a replacement. Thankyou ac infinity :)
By Bram L.
Brittany processed my warranty claim exactly as I would have hoped, polite and prompt, I thought I would have gotten a longer life out of my T7, but this humidifier works extremely well with the controller AI. Thanks so much Brittany.
By Matt