They care about your trees
The staff I have have spoken to and emailed have been very courteous and helpful.
By Matthew M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
544 reviews
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Pioneers of Environmental Controls. The world's largest ecosystem of smart grow equipment.
AC Infinity (acinfinity.com) has 544 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 440 reviews with 5 stars · Clear filters
The staff I have have spoken to and emailed have been very courteous and helpful.
By Matthew M.
Ordered the wrong clip fan and they were super helpful getting me the right one! Even gave me free return shipping and they replied within hours always. Thanks AC infinity
By Jack
This is by far the best customer service experience I have ever experienced. You guys do a fantastic job with a fast and easy process for resolving warranty problems. I will definitely be doing business with ac infinity again because you stand by your products.
By Chad G.
Nick was excellent helped with my issue and reshaped my product without a problem
By CARL S.
Very fast customer service. Very friendly.
By Clinton S.
Great company!!! Great products!!! Had a issue with a tent fan and they replaced it with no big issues. They had them shipped out and delivered fast! Would recommend this product to everyone!!!
By Jeff R.
Thank you so much for the quick response and sending out a new fan. I will recommend your company to anyone who’s looking to purchase.
By Heath H.
Love there product and costumer service
By R G.