Desire rocks again
Desire from the customer support team absolutely rocks, thanks again! Replacement part sorted out fast for my spray nozzle when I needed one :)
By Braden L.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
544 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pioneers of Environmental Controls. The world's largest ecosystem of smart grow equipment.
AC Infinity (acinfinity.com) has 544 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 440 reviews with 5 stars · Clear filters
Desire from the customer support team absolutely rocks, thanks again! Replacement part sorted out fast for my spray nozzle when I needed one :)
By Braden L.
Reached out about defected inline fan and was contacted right away from support team. New fan on the way. Thanks AC Infinity!!
By Dwain W.
AC Infinity handled a warranty replacement with great service and ease. Ashley was extremely helpful and coordinated a replacement for a humidifier that I love and was not sure whether such accommodations could be delivered. Thank you.
By Ryan F.
Grade A++ replacement policy. Erica with the customer support team took care of everything and a replacement item has been posted. As expected, AC Infinity continues to strive to help the growers keep on growin’.
By John B.
Alles absolut Top.
By Crista P.
Very great customer service shout out to Daniel
By Tristan C.
The customer service rep Vanessa handled my replacement quickly and communicated promptly to keep me in the loop about when my replacement would be arriving so I could plan. Thank you to AC Infinity for the replacement and great products!
By Jason P.
Fast, helpful and polite
By William A.