acfwholesale.comReviews of acfwholesale.com

Same story as every one else. Delayed with back order lie. Then delayed further with the refund is being processed lie. No refund after nearly 4 months. They've had my money since Feb. 2022. It is now Jan. 2023. May be too late to dispute with my credit card because of their lies to delay so that a dispute CANNOT be made and they can keep our money!! This is a class action lawsuit. They must be removed from doing any kind of business and the principle parties must be charged with fraud!

This place is scam as anyone else mentioned. I ordered a chair in September 2022. Till today, 4 months later, nothing happened. I am going to try refund. Not sure i will get the money.

I ordered a dining room table and 6 chairs from ACF due to their excellent pricing. Immediately afterwards I got an automated email stating the item was on backorder and would be back in stock in about 1 month. After 2 months, still no table or chairs. I called ACF@(662) 570-1599 and got an automated message, "Our phone lines are closed please email sales.at.acfwholesale.com for support." I emailed several times and only received automated emails with extended delivery dates. I requested a full refund (via email). The automated response was the refund could take up to 3 weeks. At the 4th week mark, still no refund. Today, I filled out a dispute with my credit card company.

On June 7, 2022 I purchased two in tables with an estimate of 12 weeks. The two end tables were paid in full and I reached out inquiring why after 12 weeks I heard nothing nor have received anything. They told me they had no control over the delay and it would be another month. As of today December 31, 2022 I still have received nothing, and they will not respond back to me. The phone number is fake as it does not allow me to speak to an individual. I filed a complaint with the Better Business Bureau. Of which they told me they have reached out to the company and I still have heard nothing. This was submitted December 9, 2022. I wish I would’ve read prior to buying as this company needs to be investigated for fraud/ theft, and needs to be shut down before anyone else looses money . I’m speaking from my personal view from my experience only.

It took me a year to get my money back, but they didn’t give me a refund. My bank finally decided they were a scam after months of AFC giving us the run around. They keep it going so long so the card companies won’t touch it. Luckily my bank investigated further and I got my money. Don’t do it, huge scammers.

They is a scam company. They are not an authorized dealer for Ashley. They lie about products being backordered by the manufacturer when they are not backordered and could be delivered within days of ordering through an authorized dealer. They claim they'll refund your money, place the order as canceled then disappear and no longer respond to emails.

I bought a bedroom set from ACF Furniture. com on March 29,2022 today is Fev 25,2022 I have not received my items every phone call Up til now they said it’s on back order now they don’t accept phone calls. I submitted a cancellation online still have not got my refund please be aware of this company

When the BBB is telling people this place is a scam, believe them. I ordered a leather chair for $635. I was surprised when I received an email that the item was back ordered and wouldn't be delivered until the first week in December '22 when I ordered it in October. I've never been charged for a big ticket item like this pre-shipping and I grew suspicious. I looked up the reviews for AFC Wholesale online and was shocked at what I saw. True to form, the anticipated delivery day in the first week of December rolled around I wasn't even contacted by AFC. I contacted them via their website messaging and received a message stating my item now was not going to be shipped until February '23. It appears I got scammed too. Never in a million years did I think a furniture company would scam me. I'll never order anything like that again without checking reviews first. It appears I can just write off receiving this item ever. When February rolls around and I don't receive the item (pretty much guaranteed it seems), I will contact a Bay Area news station that handles customer complaints and works to get their money back for them. I'm a retired senior and I can't afford to throw money away. Lesson learned: even though I thought I was pretty savvy about online scams, I will never assume just because they're a big ticket seller they're on the up and up. Never order without checking reviews!