Worst customer service ever
Worst customer service ever! Ordered 6 weeks ago and haven't received it. I have reached out multiple times to customer service and have barely gotten a response. Buyer beware.
By Kristina K.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
77 reviews
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**UPDATE** Look at our Website, Amazon & VERIFIED reviews. They are VERIFIED BUYERS! Majority of the negative reviews here are by international scammers bribing us to pay them so they will stop, and Trust Pilot does NOTHING!____________________________________ANYONE can come to our Physical Warehouse (3611 Capital TRL Wilmington, DE 19808) Location. You can Meet REAL 6AM Run Staff, and our People in PERSON! :)____________________________________6AMRun.com Description:6AM Run believes in improving everyone's physical ability to not only have motion, but STAY IN MOTION. All this while creating an amazing supportive, surrounding community.____________________________________Run Faster, Farther, & Recover For More Runs
6amrun.com (6amrun.com) has 77 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
77 approved reviews, newest moderated first
Worst customer service ever! Ordered 6 weeks ago and haven't received it. I have reached out multiple times to customer service and have barely gotten a response. Buyer beware.
By Kristina K.
I purchased before and never had issues. I was so excited to try a new product and I ordered it. It took them a month to ship and I emailed customer service over my order. They did not respond. However, I was sent and charged the items. I finally received and was so excited. I soon disgusted when I opened up the product to finally try it looked like dry vomit. I checked the expiration and sure enough the product was expired. I emailed customer service and no response. Then on Facebook I left a comment to describe my experience and the sent me a message to “try to help” and then left me ghosted. They even took it as far as deleting my comment. They have horrible customer service and I would warn consumers before purchasing. Just don’t. I will not recommend
By Vanessa M.
I tried 6 AM run years ago, products are NOT effective or helpful in anyway and as a treat for trying them I've been spammed for YEARS by them despite requesting complete data deletion and replying "STOP" to their incessent spam! F&*K this place!
By Joseph Y.
First off, the product was not great. It tasted awful. Next, after purchasing from 6AM Run 5-6 years ago ONCE, I repeatedly attempted to stop receiving marketing communications. I unsubscribed from emails, replied "STOP" to marketing text messages, and blocked their number. Despite taking all of those steps, I continued receiving promotional emails and texts. When I raised the issue directly with CEO Hami Mahani, I found his responses frustrating. First, he told me the company wasn't violating any rules. Then he told me I had already been removed from their contact list—even though I was still receiving marketing emails and text messages afterward. From my perspective, that felt dismissive and like my experience was being minimized rather than addressed. What made the situation even more disappointing was that, instead of resolving the issue, he blocked me on social media while the company continued sending me the very marketing messages I had repeatedly asked to stop. As a consumer, I expect a company to honor unsubscribe requests and respect my decision not to receive further marketing. Instead, I felt ignored and dismissed. After this experience, I searched online and found other customers describing similar issues, which suggested my experience may not have been an isolated one. Until the company consistently honors opt-out requests and responds constructively to legitimate customer concerns, I cannot recommend doing business with them. I have kept records of my unsubscribe attempts, my communications with the company, and the marketing messages I continued to receive afterward. I will continue reporting any unwanted marketing communications through the appropriate channels.
By Tiff
The worst customer service I have ever experienced in my life. I have not been able to cancel the subscription or pull my credit card information away from this fraudulent company. I’ve seen their company around for at least the past seven years. I thought for sure they were legit, so I finally ordered from them. They have charged me at least four times and I’ve only gotten two deliveries actually fulfilled. They blocked me on Facebook after warning other potential buyers and messaging them trying to get help with unsubscribing. Another order came out again today! This company has totally ruined online shopping for me for other retailers, too.
By Paris K.
gross products with gross ingredients.
By Margot M.
Impossible to cancel your subscription, have emailed, texted and they are still charging and sending me their unwanted product.
By Chandra C.
Hami, the owner is a professional con artist and marketing magician. He has been reported to the FTC and Delaware DOJ for scamming wholesale buyers. He will have jail time to serve within the next 5 years. Stay away at all costs. To Hamis kids: One day if you read this when you grow up know that you do not have to follow your dads footsteps. He is a wicked man. Don't trust anything he says to you. He is a professional liar. Find your own way and split from him for your own sake.
By Jim