Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
376 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Permanent Hair Removal: Noticeable reduction is seen within a couple uses, & full results after less than 12 uses.Works for Everyone: Completely safe on all skin tones & hair colors. Works by removing blonde & dark hair at the root via the pigment, so 5minskin cannot eliminate grey hairs.Once Per Week: Full-body laser hair removal sessions are done in just 5-10 minutes, once per week. Save Money: Never make a hair removal appointment again. No replacements or refills needed.Convenient: Anyone can use the 5minSkin handset safely from head to toe including upper lip, chin, underarms, legs, arms, and bikini area.Fast & Easy: So easy to use you can treat any body part in minutes.Safe & Painless: 5minSkin's clinical grade handset is safe for at-home laser hair removal, giving you lasting smooth results - when treating close to the eyes we recommend using the provided eye protection.
5MinSkin (5minskin.com) has 376 customer reviews on The Fair Hearing, with an average rating of 2.6 out of 5.
Showing 115 reviews with 5 stars · Clear filters
They were fast and efficient at responding to my Delivery Concern. Making My Weekend stress free!!
By Herlinda C M.
Response from 5MinSkin· May 14, 2025
Dear Herlinda Thanks a lot for your great review. We appreciate your feedback! We are happy to have you as our customer. Sincerely, 5MinSkin Team
My order was missing a part of it and I had so many things going on iat the time I had no idea and by the time I had the time to realize it I thought its been way to long to complain so I just let it go. When I did deside to say something explaining the situation. To my surprise this company turns out to be a class act. Not only did they offer to either send me what I was missing or refund me for what I was missing. They were very commassionate and caring of what I'd been though. There are very few companies that would have been so kind, helpful and caring.
By Diane Mach L.
Response from 5MinSkin· May 14, 2025
Dear Diane Thank you so much for your wonderful review! We truly appreciate your kind words and are thrilled to hear that you had such a great experience with us. Should you have any additional questions, we are happy to assist you. Sincerely, 5MinSkin Team
I was yy happy to recieve a quick reply and my issue was resolved.
By Elisha K.
Response from 5MinSkin· May 14, 2025
Dear Elisha Thanks for sharing your rating and your positive experience with us. We highly value your opinion. Should you have any additional questions, we are happy to assist you. Kind regards, 5MinSkin
The customer service I personally received from 5minskin was the best Customer Support I’ve received in so long. My email was answered immediately and a resolution to my issue was solved immediately. I’m really thankful and fully recommending this product to all. They are going to take care of your questions and issues. Thank you 5minskin for helping me!
By Judy S.
Response from 5MinSkin· May 14, 2025
Dear Judy Thank you so much for your wonderful review! We truly appreciate your kind words and are thrilled to hear that you had such a great experience with us. We are happy to have you as our customer. Sincerely, 5MinSkin Team
I ordered the 5minute skin to see if it would be helpful. I figured why not?, it has a guarantee. After following instructions for 10 weeks I decided it was not for me. They sent me a free return label and told me there was a small restocking fee which was no big deal. They replied to my emails and refunded my money. Great company if you ask me, they do exactly as they say.👍
By Kim R.
Response from 5MinSkin· May 12, 2025
Dear Kim Thanks for sharing your rating and your positive experience with us. We highly value your opinion. Should you have any additional questions, we are happy to assist you. Kind regards, 5MinSkin
Andreas was amazing. Replied promptly to my requests. Helped me with my issue and resolved it expediently. Was so kind and professional. An amazing ambassador for your company!
By Brenda D.
Response from 5MinSkin· May 9, 2025
Dear Brenda Thank you so much for your wonderful review! We truly appreciate your kind words and are thrilled to hear that you had such a great experience with us. We are happy to have you as our customer. Sincerely, 5MinSkin Team
Thanks for your response to my issue! I appreciate your rapid action to assist me! Thanks again,
By Yuri S.
Response from 5MinSkin· May 9, 2025
Dear Yuri Thanks a lot for your great review. We appreciate your feedback! We are happy to have you as our customer. Sincerely, 5MinSkin Team
Issues with my purchase were resolved immediately. If hair removal is your problem, 5minskin is your Solution.
By Mary R.
Response from 5MinSkin· May 9, 2025
Dear Mary Thanks for sharing your rating and your positive experience with us. We highly value your opinion. Should you have any additional questions, we are happy to assist you. Kind regards, 5MinSkin
