Put in my order for a Pepwave Soho…
Put in my order for a Pepwave Soho Surf, had a note they were on backorder, then they must have gotten their stock early and it showed up at my door the next day. Very happy with the experience.
By Kelly M.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
122 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
5Gstore is the leader in wireless, cellular, and networking solutions from antennas and amplifiers to failover routers and m2m gateways.
5Gstore.com (5gstore.com) has 122 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
122 approved reviews, newest moderated first
Put in my order for a Pepwave Soho Surf, had a note they were on backorder, then they must have gotten their stock early and it showed up at my door the next day. Very happy with the experience.
By Kelly M.
Doing business was a true pleasure. Their pre-sales help was outstanding. I got a fair price on my Pepwave router and SIM card, it showed up in a couple days, and has worked flawlessly thus far.
By RAHNEN
I received my Pepwave router in two days. They provided clear online installation files which made setting it up extremely easy. I got quick real-time customer service when I called to ask a couple of technical questions. Excellent customer service.
By Mark B.
I received a call from tech support a few days after I received the router just to see if everything was okay. Who does that? Yesterday I called tech support for a simple question and got through quickly and the technician was very patient with me. The router is functioning very well.
By TomF
I ordered a internet switch reset unit for the 5GStore, the product arrived as promised, it worked according the specifications, I am super happy with it. Last, a 5GStore representative called to follow up my purchase, very professionally.
By M R.
Amazing customer service and technical support!
By Jeff B.
Second order from 5G store. Everything arrived as expected and on time. Thank you 5G store.
By Chris M.
Excellent service as always.
By Mike H.