1st Security USAReviews of 1stsecurityusa.com

I have had an alarm system through 1st Security and I cannot say anything negative about it. The system works great and makes my family and me feel safer at home. The people working at 1st Security are reliable and available to help when issues occur. So far, I've had one issue with one of my sensors falling- but it was quickly and easily resolved!

After much research on the internet of alarm companies, I decided to go with 1st Security. They had great reviews, no BBB filings and they seemed to have state of the art equipment. I spoke with Larry and Kelly and they were both very helpful. And most importantly they were not PUSHY! I spoke with some other alarm companies and felt like I was dealing with a used car salesman. No pressure at all from 1st Security. I gave them a 4-star review instead of a 5 because I have not been with the company long enough. I will review again after a few months. But as of today I definitely recommend them .

The process was much more complicated than expected. Luckily, Larry knows how to walk you through a solid install.

I must say , I am not much of a Techy person . I was dreading the whole process . Thank you Larry ! For making me sleep better at night . You made it easy and in a hour I had it all up and understood how it works . . I would recommend you and your products to my friends .

My system is newly installed thanks to the amazing customer service at 1st Security. It was easy, painless and a lot less expensive than some of the other companies that i researched (including the one that I just left). I now feel a great sense of safety having 1st Security watching over my family and also in knowing that the staff is so willing to help me and genuinely concerned in my comfort with the system. Thank you 1st Security

I did research on several home alarm system companies and found 1st Security to be superior in regards to both technology and overall customer experience. The salesman, Harold, did a full web meeting showing the system, the capabilities, and the overall pricing. The technical support by Larry was also very good, walking me through the entire process to set up, and later add elements to, the system. I have and would recommend 1st Security to my friends and family.

Larry Conner was awesome and helped me get an install issue I was having resolved in 5 minutes. I had put it off for 2 weeks thinking it would be laborious and time consuming - a few quick buttons and my issue was resolved instantly. Responsiveness to my initial phone call for service was almost too fast. Highly recommend them.

I am pleased with my 1stSecurityUSA service thus far. Howard was a pleasure to speak with and he explained everything about the service in a clear and concise manner. Larry installed my service and was also great.