1st Security USAReviews of 1stsecurityusa.com

My first impression was one of being pro-active to my original inquiry about a design for my system and an on-site meeting. Within a week the entire system was fully operational. As we progressed through the installation I added additional sensors and detectors. This was no problem. Added items were installed and fully functional in a very expeditious manner. I absolutely have no second thoughts about !st SecurityUSA. They did very well for me!!

Excellent service and installation assistance! Larry is great!!!!

I've been pretty impressed with the level of service and product knowledge shown by this company. Everything from the initial sales call to the to the scheduling of the install, to the install. The techs were prompt and professional and were very patient while running me through how the system works.

We couldn't have been happier with our service and installation. Jeremy did a great job describing the benefits of a 1st Security alarm system with out "overselling". Larry did an excellent job installing the system. He was on time, didn't leave a mess, and was very helpful in walking us through the security panel interface. I highly recommend 1st Security.

We are very pleased with the service that 1st Security has provided. They were efficient, professional and knowledgeable. Our home is now safe in 1st Security's hands.

After our contract with our previous alarm monitoring company was up, I started shopping around for new service. After an exhausting search (and a misstep with another monitoring company), I'm really happy I found 1st Security. I was happy with the monthly fee but, more importantly, I felt like the level of service we received was the most bang for our buck and the best I came across during our search. Based on my experience, I would recommend 1st Security to others.

After much research and quotes from the usual vendors in our area. We made up our mind and called 1st SecurityUSA. They were prompt, thorough and they did not seem like they were trying to sell. Larry explained the process and gave us the best deal. At first we were not sure if 1st SecurityUSA was legit, since they were basically giving us state of the art monitoring for a lot lesser than your usual players in the market. So we decided to talk more with the competitors, I was disappointed, since none of the folks who gave us quote got back to us let alone answer our questions. So we called 1st SecurityUSA and they were awesome, I basically got an unbelievable deal, which includes home monitoring, thermostat control and garage door sensors. The phone app has tons of great features (geo fence), I literally forget to arm the security systems many times, the geo fence feature alerts me when I leave the geo fence boundary and arms the security, similarly when I enter the boundary, my thermostat kicks on to regulate my home for me. This is not it, recently I added another feature to my system, it was so easy to get the technical support, and I mean Larry helped in like 10mins. I have recommended 1st SecurityUSA to all my friends and family, they are all etching to finish their contract period with their home monitoring company.

The alarm system couldn't be easier to use. The app is genius and very convenient. All staff has been extremely helpful and knowledgable. It's a relief to know I am safe and 1st Security USA is there whenever I need them. Thanks for your great customer service.