Tech was very knowledgeable and polite…
Tech was very knowledgeable and polite was a great process
By Timothy T.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
234 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
1st Class Medical is the world's largest distributor of portable oxygen concentrators! We are an authorized dealer for every major manufacturer.
1st Class Medical (1stclassmed.com) has 234 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 194 reviews with 5 stars · Clear filters
Tech was very knowledgeable and polite was a great process
By Timothy T.
Cameron was extremely helpful and pleasant!!
By Loni Lee C.
Chris Cason was a great help in helping me to solve my oxygen needs. I’m really happy about the new machine arriving soon 😊
By James P.
When I talked to Curtis, he understood what I needed. He presented different options to me. He called my Pulmonologist to confirm that I need oxygen. The concentrator arrived today. I will use this one for my daytime O2 needs and my older one nightly for my CPAP.
By Jerrilynn
Emily was very patient and answered the million questions I had. 😊
By Karen S.
Very informative! Keaton Took his time and explained it very well
By Robert Y.
Will helped me understand about portable oxygen. He helped me decide which unit would be the best for our needs. Will also helped getting the price more manageable for our circumstances.
By Peggy C.
Colin was very thorough and helpful! Colin presented cost savings and benefits which were most appealing.
By LT Joe B.