Good but not great YET
I would say that my first experience was not the best but it was good enough to give them another shot. How can you beat the discount prices?
By mommymadness
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
345 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
180 Smoke takes great pride in being an ethically invested and socially conscious business founded with the goal to provide smokers an effective alternative to tobacco combustion. We strive to make a real and effective change in peoples lives and 180 Smoke was co-founded by a heart surgeon, Dr. Gopal Bhatnagar who has seen first hand the damage and suffering caused by tobacco. Together with our informed and educated staff that come from medical, technical, and philanthropic backgrounds, we share a common vision and commitment to our customers. Our e-liquids are manufactured from premium, medical grade ingredients with the highest standards of purity we demand for our products. We hope that you find something that catches your eye and will do our best to ensure that you get all the assistance you need in order to live a cleaner, healthier lifestyle with vaping.
180 Smoke Vape Store (180smoke.com) has 345 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
345 approved reviews, newest moderated first
I would say that my first experience was not the best but it was good enough to give them another shot. How can you beat the discount prices?
By mommymadness
On January 7th, 2019, I bought three mods, three spare 21700 batteries, a Nautilus tank, ans a Nitecore dual charger. When it arrived a few days later one of the mods was missing a battery. Customer support told me batteries are not included even though the other two had batteries. I showed him on their website where it says batteries are included. So 180 Smoke sent me a free battery. About a week later I noticed the charger had a burnt smell when charging. Customer support said to send the charger back to them. While I waited for the new charger I used a different charger which would not charge one of the batteries. Ugh. Then customer support said the charger I sent them was working perfectly and they wanted another $10 to ship it back to me. At this point I am contacting my credit card company to cancel my payment to 180 Smoke. If they want their defective products back I will gladly send them back when they provide the shipping charges.
By Gordon S.
I honestly wasn’t so sure what to think about this store. I was skeptical at first. And researched a bunch about the site (to see if legit) and I did read up on some pretty good stuff about the company. So I decided to take a chance. And I am sooooo happy that I did!!!. Bought a new mod, battery, and coils w express shipping. Was super fast shipping!. Couldn’t believe it. I’m located in Prince George, bc and didn’t think it would get here so fast. I love it. I think I found my fav new vape site. YAAAAYYY!! ^_^ I highly recommend this store. Oh and how can I forget!? Reasonable prices!!.
By Christine
Great selection
By David R.
Super friendly and knowledgeable staff with great selections of products and wonderful customer service
By Suzette J.
Omg 180 smoke shop is the best , the vapes are good price and this wicked cool chick helped me out her name was Amanda I think , she was hilarious and informative she knew her stuff , I most definitely will be back!!!!
By StonedKitten
Very disappointed with their return/ refund policy. They are selling kits without the battery WTH? When I received the kit, I opened it and realized that battery is missing, I contacted the right away and they said that they can't refund me as I didn't want useless device...
By Marko
Bought a geek vape blade online from them. It was opened, previously used and glitching out. Instead of refunding me, they're going to replace if they choose it's necessary, if not I'm stuck with this defective mod. I've been without a mod, and so I had to go buy elsewhere out of pocket while my returned mod sits at the store, it's been there for 5 days untouched with no update from them. I'm disappointed, and have learned my lesson.
By Zeke M.