Great service
Very helpful
By Mikaela K.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
569 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
1800PetMeds is your online pet store offering discount prices on pet supplies, medications, products, vitamins and supplements for your pet. Discount Prices on Pet Supplies, Frontline Plus, Advantage, Heartgard Plus, Sentinel, Interceptor, and more.
PetMeds (1800petmeds.com) has 569 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
569 approved reviews, newest moderated first
Very helpful
By Mikaela K.
Patricia was knowledgeable, pleasant and helpful. Great experience this time. Thank you.
By Norma B.
The associate (Belinda) went out of her way to help us with our problem. A very personable and delightful associate! It was a pleasure to talk with her!
By Bonnie
I was satisfied with Pet Meds correcting their error of sending out an email telling me my pets medication had shipped only to find out it had not. I called Pet Meds. I was told the medication would be sent overnight delivery. I just now found out the medication won’t be here until MONDAY. My pet has been out of medication for several days due to the erroneous email and now the delay in the supposed overnight delivery. Had I known how unreliable Pet Meds was I would have gone to my veterinarian and gotten an RX to hold my dog over. At this time I am pretty dissatisfied with Pet Meds.
By Ann C.
He was very kind and helpful!
By Zody E.
Lovely, helpful representative!
By Cynthea P.
I am in customer service so I know what is good customer service and what isn't the last few times I called the service was soso to OK but this time it was very pleasant
By Ken W.
Sabrina in customer service was very helpful and took care of my order very quickly.
By Theresa F.