Customer service rep was so helpful
Customer service rep was so helpful. Highly recommend PetMeds!!!!
By Lisa L.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
569 reviews
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1800PetMeds is your online pet store offering discount prices on pet supplies, medications, products, vitamins and supplements for your pet. Discount Prices on Pet Supplies, Frontline Plus, Advantage, Heartgard Plus, Sentinel, Interceptor, and more.
PetMeds (1800petmeds.com) has 569 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
569 approved reviews, newest moderated first
Customer service rep was so helpful. Highly recommend PetMeds!!!!
By Lisa L.
The representative made money for the company. She did the leg work for me. She was pleasant and wanted to help me. How could I not purchase from Pet Meds? I look forward to staying with Pet Meds, if I'm going to get the care I received from the representative. She was awesome. I give her a 10 out of 10.
By Brenda F.
Fantastic customer service from Belinda. She went above and beyond to help me and her follow-up was great!
By Darrell H.
The lady I talked to was very nice and very helpful ,she saved me a little money and that is always great , thank you
By Shirley E.
Excellent customer service. They are responsive and really help!
By Neli
Steve Nelson was very professional. He went an extra step to help me get my pet Bella's prescription transferred from another pharmacy to Petmeds which my order had been submitted 4 days ago. I really appreciate Steve's excellent customer service
By Hycynthia
The representative from 1800PetMeds Cindy Cipolla was an absolute delight to deal with. I would have given 5 stars for the review if the shipper your company uses wasn't so horrible. USPS is the worst. My order showed up 3 days after the expected tracking date with the box crushed. The product inside was not effected.
By Christopher L.
Tiffany was great and helped with our order. She also seemed caring about my dog.
By Barbara H.