Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,347 reviews
1-800 ContactsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
2,347 approved reviews, newest moderated first
Awesome customer service! Great prices! Love y'all!
By Annette
Response from 1-800 Contacts· Jun 9, 2026
Yay! We're delighted you appreciate our service and prices! Thank you for your kind words. We love our customers as well!
easy website to reorder and speedy delivery
By Kathi M.
Response from 1-800 Contacts· Jun 9, 2026
We're glad everything went smoothly! Thank you for your continued loyalty.
My experience with 1-800 Contacts was outstanding from start to finish. The ordering process was simple and convenient, and I was impressed by how quickly my contact lenses arrived. The shipping was incredibly fast, allowing me to receive my order sooner than expected. In addition, the customer service was exceptional. What made the experience even better was the excellent value. I was able to take advantage of a great deal that helped me save money without sacrificing quality or service. Overall, 1-800 Contacts exceeded my expectations, and I would highly recommend them to anyone looking for reliable service, fast delivery, and competitive pricing.
By Nakeisha F.
Response from 1-800 Contacts· Jun 9, 2026
What an amazing review, thank you! We are so glad to hear that your experience with us was outstanding! We truly appreciate your kind words about our ordering process, fast shipping, exceptional customer service, and great value. Thank you for recommending us; we value your feedback.
Outstanding customer service and no hidden fees.
By Bev
Response from 1-800 Contacts· Jun 9, 2026
We are so pleased you had a great experience with our service. Our aim is for exceptional service, with unbeatable pricing, and we're glad we met your expectations. Thank you for the kind review!
Great service, fast shipping, very happy with my contacts!
By Debbie
Response from 1-800 Contacts· Jun 9, 2026
We are so happy you are pleased with our service and fast shipping! Thanks for your business and we look forward to serving you again!
Fare prices fast delivery had my order delivered within three days of ordering online
By Dennis
Response from 1-800 Contacts· Jun 9, 2026
We are so happy to hear you had a great experience with our delivery and pricing. Thank you for your kind words!
Found my product quickly. Prices are excellent and verification of my prescription was fast.
By Alan B.
Response from 1-800 Contacts· Jun 9, 2026
We are so glad you found your product quickly and appreciate your kind words about our prices and fast prescription verification.
Sent wrong prescription
By Kat
Response from 1-800 Contacts· Jun 9, 2026
We are so sorry to hear you received the incorrect prescription lenses. That is frustrating for sure and not the experience we want for you. Please reach out to us so we can get this resolved for you. We would love the opportunity to make this right!
