Quick
Quick, fast professional service
By Joanna
Response from 1-800 Contacts· Jun 16, 2026
We appreciate your kind words.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,347 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
2,347 approved reviews, newest moderated first
Quick, fast professional service
By Joanna
Response from 1-800 Contacts· Jun 16, 2026
We appreciate your kind words.
I had an amazing experience with this company. My prescription changed, and they allowed me to return both opened and unopened boxes of contacts with no hassle. The return process was incredibly easy, and their customer service exceeded my expectations. I wouldn't hesitate to order from them again.
By Cherie G.
Response from 1-800 Contacts· Jun 16, 2026
We're so glad to hear about your amazing experience! We appreciate you sharing how easy the return process was and that our customer service exceeded your expectations. Thank you for your positive feedback!
The process was fast, painless, and took a lot of stress off my shoulders. I uploaded a photo of my prescription, and before I knew it my contacts were here.
By Zachary
Response from 1-800 Contacts· Jun 16, 2026
We're so glad to hear that our process was fast and stress-free for you. We appreciate your kind words!
How quickly the delivery came.
By Valerie
Response from 1-800 Contacts· Jun 16, 2026
We're so glad your delivery arrived quickly! Thank you for sharing your positive experience with us.
Easy, fast to order.
By Awilda
Response from 1-800 Contacts· Jun 16, 2026
We appreciate your positive feedback.
My contact order was correct and delivered on the original delivery date. They seem to be of good quality. Uploading my contact prescription was easy and prevented incorrect contacts.
By Lissa
Response from 1-800 Contacts· Jun 16, 2026
We're so glad your contact order was correct and delivered on time! We're happy to hear that uploading your prescription was easy. Thank you for your positive feedback!
Quick, easy, efficient, accurate.
By SUSAN
Response from 1-800 Contacts· Jun 16, 2026
We are glad you enjoyed your experience. We appreciate your positive feedback.
As my first order I was offered a 30% coupon & I had to cancel it because I had a mixup in my prescriptions as I had two. They worked with me & honored the coupon when it got all straightened out & I had them next day. They are exactly the same as the ones you pay double the price for at your eye doctor so why would you not order from them. Thank you again.
By JAF
Response from 1-800 Contacts· Jun 16, 2026
We are so glad we could assist you with your prescription mix-up and honor your coupon. It's wonderful to hear you received your order quickly and are pleased with the quality and value. Thank you for your kind words!