Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,347 reviews
1-800 ContactsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
2,347 approved reviews, newest moderated first
Order to receive time was super fast and safely packaged.
By Susan C.
Response from 1-800 Contacts· Jul 16, 2026
We're so happy to hear that your order arrived super fast. We love that we can get lenses to our customers so quickly. Thank you for sharing your positive experience with us.
Everything was seamless from the order to delivery. I only spoke with one person, and she was very pleasant. Outstanding service!
By Barry
Response from 1-800 Contacts· Jul 16, 2026
We are so happy to hear that your experience was seamless from order to delivery! Providing outstanding service is always our goal, and we're delighted we achieved it for you.
1-800 Contacts is rad. They send the perfect amount of emails, including well timed reminders. The ordering process is seamless and takes no time at all. This company is the standard for vision care!
By Jessica
Response from 1-800 Contacts· Jul 16, 2026
This is an awesome review, thank you!! So happy to hear that you had a great experience with us. Thank you for considering us the standard for vision care, that means a lot to us!
Easy ordering and fast shipping. They contacted me to verify my order as I had not ordered the toric that were on my rx. Best pricing around. I will continue to order from them.
By Suzanne M.
Response from 1-800 Contacts· Jul 16, 2026
We're so glad to hear you had an easy ordering experience and appreciate our team's attention to detail with your prescription. We value your business!
From ordering to delivery the process was so easy. I uploaded a picture of my prescription and within thirty minutes it had been approved. I received my contacts in just a few days- will definitely use again!
By Lisa
Response from 1-800 Contacts· Jul 16, 2026
Yay!!! We are so happy to hear that your ordering and delivery process was easy and efficient! We appreciate you sharing your positive experience and look forward to serving you again.
Absolutely the best customer service I have received in a long time. They were able to assist me quickly and I actually talked to a real and very pleasant person! My contacts arrived quickly and I couldn't be happier.
By Tracey
Response from 1-800 Contacts· Jul 16, 2026
Thank you for the awesome review. We are so happy to hear about your positive experience with our customer service! It's wonderful to know that you received quick assistance from a pleasant person and that your contacts arrived promptly. Thank you for your kind words!
Contacts arrived quickly in my mailbox and didn’t need to sign for them. They handle the prescription verification and that’s all. Will be ordering again.
By Nicole
Response from 1-800 Contacts· Jul 16, 2026
We're so happy to hear that your contacts arrived quickly and that our prescription verification process was smooth for you. We appreciate your kind words and look forward to your next order!
Easy process for contacts and 30 % off!
By Geoffrey L.
Response from 1-800 Contacts· Jul 16, 2026
We are so glad to hear that you found the process easy and appreciated the discount! Thank you for your positive feedback.
