Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,347 reviews
1-800 ContactsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
2,347 approved reviews, newest moderated first
Received my contacts quickly after order - great price!
By Timothy S.
Response from 1-800 Contacts· Sep 4, 2026
We're so happy to hear that your contacts arrived quickly and that you found our pricing to be great! Yay! We appreciate your positive feedback.
I had a wonderful experience. The customer service and delivery service with the A plus
By Paul W.
Response from 1-800 Contacts· Sep 4, 2026
We are so happy to hear that you had a wonderful experience with us! It's great to know that our customer service and delivery were excellent.
Great experience
By Pretty A.
Response from 1-800 Contacts· Sep 4, 2026
We appreciate you sharing your positive experience! We are so glad that you were happy with the ordering process. Thanks for sharing!
Great customer service and quick delivery.
By Bruce C.
Response from 1-800 Contacts· Sep 4, 2026
We appreciate you sharing your positive experience! We are so glad that you were happy with our quick delivery and support.
Always on time, and make good on all their promises. Love the fact that they price match and look it up for you
By Naomi
Response from 1-800 Contacts· Sep 4, 2026
We're so happy to hear that you appreciate our punctuality and our commitment to fulfilling our promises. We're especially glad that our price matching service is a positive aspect of your experience!
Easy to navigate the set up process and shipment was extremely quick. Not to mention how much cheaper my contacts were than a chain vision center was. Needless to say, I will continue to order through 1-800-contacts!
By Donna
Response from 1-800 Contacts· Sep 4, 2026
We are so thrilled to hear that you found our setup process easy to navigate and that your shipment arrived quickly! It's wonderful to know that our prices are more affordable than other vision centers. We truly appreciate your loyalty and look forward to your continued business!
I ordered my contacts on a Thursday afternoon and they were at my house the next day!! Amazing turnaround time!
By Sherri
Response from 1-800 Contacts· Sep 4, 2026
We're so glad to hear about your positive experience with our fast delivery! We appreciate you sharing your feedback with us.
It was very easy to use this company/web site. I had my new prescription and it was extremely easy to send in updated RX. The option to text the photo was so much easier than to upload it to the site itself. My order came in 2 days before expected! Very happy with this experience..
By Returning C.
Response from 1-800 Contacts· Aug 31, 2026
We're absolutely delighted to hear how easy you found our process, especially with updating your prescription! We love hearing that you got your lenses ahead of schedule too! Thank you for sharing your wonderful experience!
