Fast and efficient
Fast and efficient
By Rose Johnson P.
Response from 1-800 Contacts· Sep 14, 2026
We are so glad to hear that you had a smooth and quick experience while ordering with us. Yay! Thanks so much for sharing!
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,347 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
2,347 approved reviews, newest moderated first
Fast and efficient
By Rose Johnson P.
Response from 1-800 Contacts· Sep 14, 2026
We are so glad to hear that you had a smooth and quick experience while ordering with us. Yay! Thanks so much for sharing!
I will never use this service again. Upon ordering I was promised a $50 mail in rebate form, which I completed. I never recevied the rebate. I followed up three seperate times with customer service, on the THIRD time they said 'so sorry, all we can give you is a $25 coupon.' Literal bait and switch. Complete failure.
By Jeff
Response from 1-800 Contacts· Sep 14, 2026
We are truly sorry to learn of your frustrating experience with the rebate process and the subsequent customer service interactions. We understand your disappointment and appreciate you bringing this to our attention. We are reviewing our rebate procedures to prevent similar issues. So sorry for the hassle on this.
Professional....
By Dominic
Response from 1-800 Contacts· Sep 14, 2026
Thank you for the kind review! We are so happy to hear that you've had a great experience with us. Thanks for sharing!
The ordering was as simple as clicking a button and the arrival time was spot on
By Sean P.
Response from 1-800 Contacts· Sep 14, 2026
We are so glad to hear that your ordering process was simple and that your order arrived right on time! Thank you for your positive feedback.
Great,easy ordering service,fast delivery .
By Barbara
Response from 1-800 Contacts· Sep 9, 2026
We're so happy to hear that you found our ordering service easy and our delivery fast! Thank you for sharing your positive experience.
Easy and quick to order
By Natalie
Response from 1-800 Contacts· Sep 9, 2026
We're so glad you found our ordering process to be both easy and quick.
Easy ordering process! Quick delivery!
By Mom of 3.
Response from 1-800 Contacts· Sep 9, 2026
We are so happy to hear that our ordering process and delivery met your expectations. Thank you for your feedback!
1-800 Contacts is a great company to take your glasses or contact lens prescriptions to; their prices are so much less expensive than the eye doctor’s and after several orders from them I’ve never once had a problem!
By Darren
Response from 1-800 Contacts· Sep 9, 2026
We are so happy to hear that you've had such a consistently positive experience with us! It's wonderful to know that our pricing and service have met your expectations over several orders. Thank you for your kind words!