Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,347 reviews
1-800 ContactsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
2,347 approved reviews, newest moderated first
Easy to order. Easy for me to file a claim.
By Gail
Response from 1-800 Contacts· Dec 9, 2025
Thank you for this great review! We are so happy to hear that you had such a great experience and that everything was easy and smooth in the order process. Thank you for your continued support!
It was easy to upload my new prescription and was an easy check out. The company is always good at helping if I have a problem with my contacts.
By Courtney
Response from 1-800 Contacts· Dec 9, 2025
We love hearing that everything went so smoothly! Thank you for sharing and your continued loyalty to our business.
Great customer service and prompt response and shipping.
By RK
Response from 1-800 Contacts· Dec 9, 2025
Thank you for this great review! We are so happy to hear that you had such a great experience.
The people, I have talked to at 1800contacts, have been awesome! I find, about 5-7 contacts per box, are defective.
By Donna
Response from 1-800 Contacts· Dec 9, 2025
Thank you for sharing your experience with us. I'm so sorry to hear that you've found a handful of those lenses being defective and we can absolutely help with that. Please reach out to us at [email protected] and we can make that right for you! We really appreciate your continued support and look forward to hearing back from you!
I cant say anything but positive things on my contacts from 1-800 Contacts. Orders are quick. always on time and the RIGHT order! Website is so easy to use. Easy to upload your prescription and reminders for re-orders. Totally satisfied customer here!
By Debi I.
Response from 1-800 Contacts· Dec 9, 2025
Thank you for sharing this great review. We are thrilled to hear that it's been a great experience ordering with us. That's our aim, for simple and exceptional! We appreciate your support!
The experience its self was amazing.
By Candice
Response from 1-800 Contacts· Dec 9, 2025
Thank you for this great review! We are so happy to hear that you had such an awesome experience.
This is the easiest and best place i have found to get my contacts. The customer service is phenomenal and they are patient and are so helpful. They answer your questions and make you feel like a valued client. The shipping is fast and the products are great. Never had an issue. If you are looking for a new or different place to get your contacts this is the place.
By Cruz
Response from 1-800 Contacts· Dec 9, 2025
Thank you for your support and loyalty to our company! We are thrilled to hear that you've had such great experiences with us. That means so much to us and we truly value customer experience with each interaction. Thank you for sharing and for the kind words!
I have been ordering from 1-800 contacts for years! They are always friendly and helpful.
By Yalda
Response from 1-800 Contacts· Dec 9, 2025
First off, thank you for your continued support and loyalty with us! We are so happy to hear that your order experience has been smooth. Thank you for sharing your experience with us!
