Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,347 reviews
1-800 ContactsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
2,347 approved reviews, newest moderated first
Easy ordering and fast delivery
By Diane
Response from 1-800 Contacts· Sep 25, 2026
We are so happy to hear that you had a great experience in getting your order so quickly. Your positive feedback is truly appreciated!
Pretty fast service.
By Gary
Response from 1-800 Contacts· Sep 25, 2026
We are so happy to hear that you had a great experience in getting your order so quickly. Your positive feedback is truly appreciated!
Agents are helpful
By carol M.
Response from 1-800 Contacts· Sep 25, 2026
We are so happy to hear that you had a great experience with our customer support team. Your positive feedback is truly appreciated!
Customer service Brandi was friendly, professional, and efficient. Reordered contacts using price match. Contacts were delivered within 3 days.
By Kay
Response from 1-800 Contacts· Sep 25, 2026
We are so happy to hear that our team provided such a positive experience! We appreciate you acknowledging their professionalism and efficiency.
Everything was super easy and quick, and my contacts made it here quickly.
By Courtney
Response from 1-800 Contacts· Sep 25, 2026
We're so pleased to hear that your experience was easy and quick, and that your contacts arrived promptly! Thank you for your positive feedback.
Great products, great prices, and great customer service. Even when I mistakenly ordered too many lenses, a friendly agent assured me I could be refunded, and immediately sent a prepaid mailing label. I will be a return customer!
By customer
Response from 1-800 Contacts· Sep 25, 2026
Thank you for your wonderful review! We're so happy to hear that you're pleased with our products, prices, and customer service. We're especially glad we could assist you with your lens order and that you'll be a returning customer!
Love 1800 Contacts! I forgot to pack contacts when I went on vacation Ana they over nighted me some to get me through my vacation! They didn’t take advantage of my misfortune and charges me a very small fee to do so! Will always be a fan’
By Lisa
Response from 1-800 Contacts· Sep 25, 2026
We are so happy to hear that we could assist you during your vacation! It's wonderful to know that our service helped you out of a difficult situation. That is so awesome! We truly appreciate your kind words and continued loyalty.
Excellent service and a great delivery. Very helpful when I had questions
By Tiffani W.
Response from 1-800 Contacts· Sep 25, 2026
We are so happy to hear that you received excellent service and great delivery! We're especially glad our team was helpful when you had questions.
