Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,347 reviews
1-800 ContactsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
2,347 approved reviews, newest moderated first
This has been a better option than the discount warehouse stores and the fact that they let you exchange your lenses when your script changes is fantastic! Customer service is the best!
By Rustyn
Response from 1-800 Contacts· Dec 20, 2025
Thank you for sharing this great review. We are thrilled to hear that it's been a great experience ordering with us. That's our aim, for simple and exceptional! We appreciate your support!
Always a great experience ordering from 1-800 Contacts! It’s so helpful to be able to apply my insurance benefits too!
By Danielle L.
Response from 1-800 Contacts· Dec 20, 2025
Thanks for the kind review! We love that we can help our customers use their insurance benefits as well. It makes things so easy! Thank you for sharing your great experience and your continued loyalty to our company!
My daughter and love buying contacts lens from 1-800 Contacts. Always shipped quickly and great quality. Never disappointed.
By Cat M.
Response from 1-800 Contacts· Dec 20, 2025
Thank you for sharing this great review. We are so happy that your daughter has had great experiences with our company. That's wonderful!
1-800 Contacts always has my prescription in stock and they arrive swiftly which is helpful when you forgot to order on time
By Eustace Payne J.
Response from 1-800 Contacts· Dec 20, 2025
Thank you for the great review! We are pleased to hear that everything has gone fast and smoothly when ordering from us. Thank you for your continued support.
I love 1-800-contacts, so easy and convenient!
By LaSaundra G.
Response from 1-800 Contacts· Dec 20, 2025
Thank you for this great review! We are so happy to hear that you had such a great experience. We appreciate your support!
Easy to do business with, easy returns
By Lisa
Response from 1-800 Contacts· Dec 20, 2025
Thank you for this great review! We are so happy to hear that you had such a great experience. We appreciate your support!
Fast reliable and accurate service. They have excellent customer service as well as checking back to make sure everything was good.
By Ricky
Response from 1-800 Contacts· Dec 20, 2025
We love hearing that everything was speedy and exceptional with your order. Thank you for sharing your experience with us!
I always get great service and shipping is very fast. This time, my doctor made a mistake with my prescription which delayed my order. When the error was fixed, your company, realizing I would soon be out of contacts, ate the fastest shipping charge and I got the new prescription before I ran out! Companies just don’t do that kind of thing nowadays. I will NEVER get my prescription filled anywhere else. You have a customer for life!!!
By Cindy
Response from 1-800 Contacts· Dec 20, 2025
This is such a wonderful review and we are thrilled to hear that your experiences with us have always been great. This is what we strive for! Thank you for your continued support and loyalty to our company! We look forward to serving you again in the future.
