1-800 ContactsReviews of 1800contacts.com

Great fast and reasonable pricing

Been with 1800 contacts for years. Receive my contacts quick and easy every time I order.

The WORSE to deal with this COMPANY, 1800contact. it continue to DISPUTE that they has not received the old contacts, today jan9, 2026 this BAD company attempted to CHARGE my credit card $112.54 which I immediately called my BANK to CHARGE BACK. I called 4 times in regard to this , i spoke with their rep, (will discloed the name), today I called again to DISPUTE

Been ordering from them for years! Used the chat to see where my order is and basically was ignored on the chat. They just stated the order was verified today and I placed the order a week ago and had no issue charging me right away. 3 weeks to receive contacts is absurd!! Looks like this will be my last order with 1800 contacts! Walgreens is way better and usually cheaper and can verify next day and contacts usually take less than a week!

Hello, I have been a healthcare provider for over 30 years and I can tell you from fact and law that what has happened today is unprofessional. I took the eye exam that was available to me on the website and paid my $20 and a certain brand of contact lenses was prescribed to me other than the original brand which was discontinued.Had the prescribing doctor looked at my chart they would have seen that I cannot use that contact lens brand because approximately two years ago, they sent me them as a sample. They were uncomfortable, and I had to return them. I am strongly questioning proper medical practice here which is very serious. I spoke to a supervisor, who is more interested in giving me fluff as I call it. Oh sorry for your frustration, blah blah blah instead of dealing with the issue. She said that they are not willing to change the prescription to the recommended brand of contact lenses prescribed in replacement of the focus dailies. I question if there’s even a doctor prescribing this if they’re real, but this is very poor medical practice. I also question if there are kickbacks involved. Why wouldn’t a contact lens company want their customer/patient to have contact lenses that fit them properly? That to me is common sense because obviously if they fit well, the customer will return.i have spoken to the AOA and am filing a report with the FTC. FTC recommended I submit a report to IC3 and the BBB.

-their customer service - Outstanding!!! shout out Amber!! -speed of delivery - verification and shipping were a breeze -price/overall value — 30% off for first time customer orders and free delivery; polices like easy exchanges if my prescription changes or updates -ease of use/navigation on the website i was moved by how customer/human focused they are and the overall omnichannel experience and offering provided by 1800 contacts after 10 years of wearing contacts, navigating dr’s offices and coordination on contact pick up, insurance and after trying awful glassesusa was with their AI chatbots and a slow verification team, 1-800 contacts blew my mind on speed, value, and how every part of the customer experience was DELIGHTFUL. give the SLT a raise. thank you! ps— i never write reviews but i was moved this contacts company of how good they are!!!

Very quick and efficient.

I would rate at 0 if I could, this place does NOT sell real manufacturer contacts they sell cheap thin knock offs and then lie about it. They also TRIED to avoid refunding me after promising me a refund. Then after not refunding me I reached out and they said wait another HALF A MONTH to maybe get the refund I should have gotten a long time ago. This is a TRASH company. The biggest waste of money possible.