Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,347 reviews
1-800 ContactsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
2,347 approved reviews, newest moderated first
Very easy to order and fast delivery.
By Kami
Response from 1-800 Contacts· Oct 12, 2026
Thank you for the wonderful 5-star review! We are delighted to hear that you enjoyed a smooth purchase process and received your items promptly. Your feedback is greatly appreciated!
Easy to order & arrived quickly. There was a mix up on the prescription but after a phone call it was remedied & the right order came only days later. Talked to a real person!
By Debra
Response from 1-800 Contacts· Oct 12, 2026
We are glad you enjoyed your experience with our smooth ordering process and prompt delivery. Thank you for your positive feedback regarding our team's handling of the mix-up. We are happy to hear that speaking directly with our representative quickly resolved the issue and got the correct items to you.
Very professional and communicative.
By Amber
Response from 1-800 Contacts· Oct 12, 2026
We are glad you enjoyed your experience with our clear updates and expertise. Thank you for your review.
Fast shipping and easy to work with my insurance!
By Pat
Response from 1-800 Contacts· Oct 12, 2026
We are so happy to hear that your experience went smoothly! Thank you for sharing your feedback about our prompt delivery and seamless billing process. We truly appreciate your support!
Easy to order, fair price, quick delivery. Will never buy from other supplier again!
By David
Response from 1-800 Contacts· Oct 12, 2026
We are glad you enjoyed your experience with our smooth ordering, reasonable pricing, and swift shipping. Thank you for your review.
Customer service was great and helpful
By Taylor
Response from 1-800 Contacts· Sep 25, 2026
We are so happy to hear that you had a great experience with our customer service team. Your positive feedback is truly appreciated!
Very easy to order my contacts and quick shipping
By Lynnette
Response from 1-800 Contacts· Sep 25, 2026
We are so pleased to hear that you found the ordering process for your contacts easy and that they arrived quickly! Thank you for sharing your positive experience.
The customer service is amazing. The willingness to go above and beyond to help me has been truly amazing with this company. I don’t go anywhere else for my contacts.
By Rachel
Response from 1-800 Contacts· Sep 25, 2026
Yay! Thank you for your wonderful review! We are so happy to hear that our customer service has been truly amazing and that you appreciate our willingness to go above and beyond. We truly value your loyalty!
