Fast delivery great customer service
Fast delivery great customer service
By Tammy G.
Response from 1-800 Contacts· Apr 27, 2026
We're happy you had a great experience with our fast delivery and customer service. Thanks for your positive feedback!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,347 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
2,347 approved reviews, newest moderated first
Fast delivery great customer service
By Tammy G.
Response from 1-800 Contacts· Apr 27, 2026
We're happy you had a great experience with our fast delivery and customer service. Thanks for your positive feedback!
Hi the all process took only one week, from the moment that I send the prescription of my contact lenses till the arrival date no problem at all thank you 😊
By Horacio A.
Response from 1-800 Contacts· Apr 27, 2026
We're happy to hear that the process of receiving your contact lenses was smooth and efficient! Thank you for sharing your positive experience with us.
Excellent help with all my questions. Super fast delivery. Would highly recommend!!
By Marie
Response from 1-800 Contacts· Apr 27, 2026
We're so glad we could help with your questions and provide super fast delivery! Thank you for your recommendation; we appreciate it.
Easy to order ( upload script & fast verification) no issues with delivery or timeliness. Used them for several years. On the rare occasion I had questions responses were fast and professional.
By Rita
Response from 1-800 Contacts· Apr 27, 2026
We're happy to hear that ordering was easy, verification was fast, and our delivery was timely. We appreciate your long-term patronage and that our responses have been fast and professional when you've had questions.
It was quick and easy. I received my contacts within a few days. Thank you!
By MJ
Response from 1-800 Contacts· Apr 27, 2026
We're happy to hear that your order was processed quickly and easily! We appreciate you taking the time to leave us this positive feedback.
Ordered multiple times and consistently received superb service.
By Mari
Response from 1-800 Contacts· Apr 27, 2026
We are so happy to learn that you consistently receive superb service! Thank you for choosing us multiple times; we appreciate it!
I’ve never had a problem ordering from them. I get my contacts pretty quick. Prices are far better than trying to get them from my optometrist. I’ve extremely satisfied.
By Sylvia
Response from 1-800 Contacts· Apr 27, 2026
We're happy to hear that ordering is always easy and quick for you! We appreciate you sharing that our prices are better than your optometrist and that you're extremely satisfied.
They sent me the wrong prescription and now I have to wait until they get contacts back before I can get some more contacts because of there mistakes
By James
Response from 1-800 Contacts· May 4, 2026
We are so sorry to hear about the experience you had with us, with getting the incorrect brand, and causing delays in receiving your contacts. This is certainly not how this should have been handled and replacements should be sent out right away. Please reach out to us at [email protected] so we can look into your situation and get this resolved!