Speedy delivery
Speedy delivery, prices could be better though
By Christopher
Response from 1-800 Contacts· Jun 9, 2026
We're glad you enjoyed our speedy delivery. We appreciate your feedback on pricing.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,347 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
2,347 approved reviews, newest moderated first
Speedy delivery, prices could be better though
By Christopher
Response from 1-800 Contacts· Jun 9, 2026
We're glad you enjoyed our speedy delivery. We appreciate your feedback on pricing.
Representatives are always kind, courteous and very helpful.
By Pam
Response from 1-800 Contacts· Jun 9, 2026
Yay! Thank you for the great review. We are glad our team provided a helpful experience. Thank you for your kind words!
Check out defaults to a year of contacts. If wanting to sell a years worth, suggest tier pricing to save.
By Jack B.
Response from 1-800 Contacts· Jun 9, 2026
We appreciate your feedback regarding the checkout process and your suggestion for tiered pricing. We are always looking for ways to improve our offerings. Thank you for sharing!
My order was accurate and arrived the next day!
By Tanya
Response from 1-800 Contacts· Jun 9, 2026
We're happy to hear your order was accurate and arrived quickly. Thank you for your positive feedback!
Fast delivery. Good customer service.
By Peggie
Response from 1-800 Contacts· Jun 9, 2026
Thanks for sharing your experience with our service and speedy delivery. We appreciate your positive feedback!
The problem I had with my order was I paid $20 for overnight delivery and did not receive that service. My contacts were ordered on 4/23 and shipped on 4/24 but were not delivered until 4/27. Due to this issue I will go back to using my previous company for my contacts.
By Darlene
Response from 1-800 Contacts· Jun 9, 2026
Oh no, we are so sorry to hear about the issue with the Next Day Delivery. We appreciate you sharing your experience. We would love to make this right for you. Please reach out to us at [email protected] and we can help!
I received my order very quickly. Best price around.
By indykjones
Response from 1-800 Contacts· Jun 9, 2026
We are so happy your order arrived quickly and you found great value! Thank you for your positive feedback.
Very easy ordering process and contacts arrived quickly. Highly recommend ordering.
By Jennifer P.
Response from 1-800 Contacts· Jun 9, 2026
Thanks for the great review! We are so happy to hear you had such a great experience. We appreciate your support!