ZumperReviews of zumper.com

As a landlord, they offer a free service of collecting rent.Great Idea. Filled with glitches and bugs. Customer service stinks. they usually just ignore you. Problems happen. This company doesnt seem to care to fix their problems. Sad.

I’ve got my house on the market for sale through a real estate agent. A friend called and let me know she saw it for rent on Zumper! So Zumper copied the listing and has it advertised for rent?! How can they do that and still remain in business? Now I’m going to have to go through the hassle to contact the Ga Real Estate Commission and FTC to file complaints. I would never give them a star except I have to so I can let others know not do business with this group of scammers.

When I first discovered Zumper, I was really impressed. it looks smart and the concept of doing everything in the same place is brilliant. I found several apartments that I liked so I messaged them. Then I found an apartment that I wanted badly enough I was willing to rent it without stepping foot inside of it...well, almost. 😊 I at least wanted to get signed up and ready to go. I messaged the contact and made a tentative schedule to view the apartment. I then filled out the application and signed the concent for a background and credit check. Lastly I paid the application fee of $30. I knew it was not a foregone conclusion that I would get the apartment and I also was under the impression that this same application would be used on any other apartment that I was interested in. A little background on me...I am a disabled veteran living in a second floor apartment. I can barely get around the apartment and the stairs are a nightmare. Then I have just the one income. It pays the bills but it does not give me a lot of money to throw away. I also have cats which costs additional fees and additional rent. In other words, I'm on a pretty tight budget. I completed the app, paid the fee, and waited. And waited. Nothing. My lease in my current apartment was running out and I decided to go ahead and view other places. In the meantime, the apartment I wanted was suddenly off the market. No one ever had the courtesy to respond to me. I find another apartment and decide I like it enough to apply but guess what. I was referred to the management company website and I was forced to pay an additional fee $30. That one didn't pan out and out of desperation I applied for yet another that charged me AGAIN. I ran out of time. I am so upset that I threw away $95 and have nothing to show for it. That would buy a weeks worth of groceries. I'm just beyond upset. I had to go ahead and sign up for another year at my current apartment. I will have to scoot down the stairs on my backside so that I don't fall or just stay home 24/7. I emailed Zumper support. Other than the canned email telling me that someone would respond shortly, I have received no response at all. I would never recommend Zumper especially to my friends, family, and fellow veterans.

I would give negative star if it is possible. I listed my rental property on Zumper and paid for the one month boost fee. The listing was not approved after 72 hours even though they claimed activation to be with 24 hours. The customer service email was also very unresponsive. With my complaint, I only heard back once requesting further documents that is a hassle to a landlord (and no other sites have ever asked for that). I understand that there may be scammers posting on Zumper that they need to be more vigilant but verification should be done with cross-checking of various sites and that is a technology part that such a site should do if they want to compete for business. The lack of response and especially ticking clock of the boost package without even activating the listing seems like a scam itself to me. I will never use their service!

Zumper is a SCAM I am a real estate broker in WI and have been fielding phone calls all day and night from CA, UT, CT, PA, NY, OH regarding homes for rent. Apparently, there are properties with my contact information. I was able to get a screen shot from one of the callers and it is my name as well as my business name and and encrypted phone number that calls by business number directly. Zumper website doesn't have a phone number to call! I searched and found it (415) 262-4213 if you want to leave a VM. Also if you are having issues, you can email them. I'm assuming they will not respond to me as all the reviews on their facebook page indicate they are a SCAM and don't research any of their advertisers.