Sorta Okay
Limited, Stuck on one Service, Bandwith kinda shabby.
By Andrew
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
211 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Zubie, Inc. is a connected-car services and data insights company that powers business enterprises with real-time information about vehicles and drivers. Its solutions are tailored for the automotive, insurance, and fleet industries, as well as consumers and small businesses. Zubie was the winner of the "2015 Best Insurance Telematics Product" award from TU Automotive, and the 2016 Tech CARS award for "Best OBDII Device with Software and Services" from Auto Connected Car.
Zubie (zubie.com) has 211 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
211 approved reviews, newest moderated first
Limited, Stuck on one Service, Bandwith kinda shabby.
By Andrew
It was the perfect tool to keep tabs on MY car and my son driving it.
By Ed
I would not even give one star. What a waste of time and would never recommend this product to any of my insured's. (I am an agent) Each week you would get an update stating to keep up the good work, doing a great job, etc. By the end of your term, no change is considered in premium even though you drove perfect the last 6 months. When called to ask why, told me I drove past midnight twice during the 6 month trial!! Ridiculous
By Ticked
Never had any problems
By Denise
The experience was hard to continue. i asked a question and received contradictory answers...when I pointed that out, the responses stopped. I have not heard anything back from Zubie since, yet, I receive a review...probably not the best time to send this to me. The agent wasn't rude, just not knowledgeable about your own product. I am still uninformed as to if Zubie provides an alert if the device is unplugged and if so, when and how to get those alerts. I am actually checking amazon now for another brand...service is important to me and when it's poor, I change.
By Tommie
Honestly I thought this device would be more useful with adding automation to my automotive. The wifi could have been more robust as far as speed and availability of use. Full car monitoring would have been a great feature for full vehicle diagnostics.i have removed this device for both cars. It was a waste of money.
By Charles
fantastic - easy to use
By Rick
Never got it to work then they just gave me the run around when I call and ask for help
By Steve Y.