Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
211 reviews
ZubieSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Zubie, Inc. is a connected-car services and data insights company that powers business enterprises with real-time information about vehicles and drivers. Its solutions are tailored for the automotive, insurance, and fleet industries, as well as consumers and small businesses. Zubie was the winner of the "2015 Best Insurance Telematics Product" award from TU Automotive, and the 2016 Tech CARS award for "Best OBDII Device with Software and Services" from Auto Connected Car.
Zubie (zubie.com) has 211 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
211 approved reviews, newest moderated first
I returned this device after a week due to poor customer service and never being able to resolve my problem with the device. I also asked to be removed from their email list and I’m still receiving messages.
By Oscar
The customer service I receive from the Zubie team is unmatched. The chat feature within the site makes it easy to reach out and the response time is phenomenal and personal.
By Pablo
I didn’t purchase Anything from you now I have to try to figure it out.
By Ed F.
Didn't work, and no followup on support inquiries
By Pete
It's priced cheaply but turns out that's for a reason. They literally have no support for the product. They say support is provided by email but that's done poorly at first then eventually not at all. The console is hard to set up and I still can't get alerts or other features to work. Big waste of money, wish I had stayed with previous GPS provider.
By Lou
I returned the device after 30 days. Had too many issues. GPS signal keep getting lost. Kept getting false alerts.
By John
It's a helpful app!
By Patrice
These are fantastic devices!
By Philip
