ZoyavaReviews of zoyava.com

I DIDN'T SIGN UP FOR A SUBSCRIPTION OR AUTO SHIP. WHEN I GOT A NOTIFICATION FROM MY BANK PM THE TRANSACTION, THE ONLY MEANS OF CONTACT IS VIA MESSAGE/EMAIL. THEY DON'T HAVE A PHONE NUMBER NOR ONLINE CUSTOMER SERVICE IN ORDER TO ASSIST YOU. MOW I HAVE TO WAIT UNTIL I GET THE ITEMS TO RETURN THEM WHICH MEANS I HAVE TO EMAIL THEM TO BE ABLE TO RETURN IT. I WILL NOT BE ORDERING ANYTHING ELSE FROM THIS COMPANY AGAIN AFTER THIS EXPERIENCE OF LACK IN CUSTOMER SERVICE SUPPORT.

am very disappointed with ZOEVA’s customer service. I ordered five items and one of them was missing from the delivery. It then took several days for customer service to respond, and when they finally did, I was required to print out a statutory declaration, hand-sign it, and send it back just to report a missing item. This is completely unnecessary and very inconvenient for a mistake that was not mine. At the time of writing, I still have not received my refund. It is extremely frustrating that after failing to send the full order, the company then puts the customer through so much trouble to resolve the issue. Overall, this experience felt very incompetent and has put me off ordering again.

This company is bs. They rely on UGC actors without having the actor even try the products. Don’t buy in, they try to act like a natural Ozempic-like supplement but like a lot of things, none of the people on social media claiming it’s the only answer have even taken it. They prey on people who are hurting from feeling overweight, don’t buy it!! No pill can completely solve an issue with weight despite how much that would be great. If you give it a try, go for it! But never forget you need to exercise, eat well and drink plenty of water to achieve results naturally. And never forget to love yourself no matter what.

I placed an order and waited patiently. A week later I received a message that my order 'had shipped'. I was able to see by the tracking information that it didn't actually ship but that a label was printed for it and that was it. I continued to wait patiently and an additional 9 days later and there was still NO attempt to actually ship the paid for products that a label was made for. I am well aware that this is a tactic that some places use to 'prove' that they have shipped something even if they haven't. At 15 days, I did some research and seen that this is a known issue with Zoyava. So I plainly requested a refund and a cancellation of my order. Their CS took it upon themselves to completely ignore my request for a refund and cancellation and thought it would be better to pick that moment to finally ship the products even though I made it clear that as far as I was concerned they had missed their opportunity. She tried explaining that they "were too overwhelmed to handle current orders" ... that's a them problem, not the customers problem. Then they tried to HIDE that they were behind rather then reaching out and telling me that there was a delay and apologizing and communicating with me. This for me is the difference between a legitimate upstanding business and a scammy/shady business. She continued to refuse to stop the process that I could plainly see she started when she read my email and forced these now, unwanted products on me. I now don't care what these supplements may or may not do. I can find other alternatives with more reputable companies that I can trust. I can't take a supplement from a company that has already admitted they aren't equipped to efficiently or timely fulfill orders. This isn't underwear, this is something that is meant to keep taking once its started. Not started and stopped and started again. In addition, I don't trust the quality of anything from this company if they are willing to take such shady measures to refuse a legitimately requested refund. Had she simply refunded me, I would have waited and come back when it looked like Zoyava was dealing with orders better. Now that is a done deal. Never again.

It's the Biden administration laundering money through China for the Kamala Harris fund. Just joking but you never really know.

Do not waste your money on these people, I ordered from them and recieved my purchase in 2 weeks and with it came a card that if I wrote a review and sent it to them I would get a free bottle and so I did and I still never recieved it it's been a month and they sent Me a tracking that says it's not Even been shipped only label created and they forgot about my free bottle and thought I was asking about my original purchase than I reach out again and they apologize and send me the tracking number again and still not shipped out, also I had made another purchase the same time to recive more of what I had ordered and same thing a month passed and they never sent it out, customer service is awful and they are not on there game, I ended up asking for a refund I will be back to see what they say

N’acheter aucun produit avec ce vendeur c’est un escroc il vend des produits qu’il n’envoie jamais ou lorsqu’il expédie le produit la douane le saisie et exige a l’acheteur des frais de douane équivalent presque au prix du produit.D’ailleurs j’ai ouvert un litige avec le vendeur sur un produit que j’ai commandé mais que la douane a saisie et re-expédié à cet escoc sans âme qui a reçu son produit mais qui refuse de rembourser klarna je lui ai contacté il m’a exigé de payer $20 sur paypal pour les frais d’expédition je lui ai dit qu’il a son produit qu’il me rembourse .je sais plus quoi faire Klarna risque de me bloquer..Commander rien chez lui c’est brouteurs et son produit était néfaste pour ma santé

Do not buy anything from Zoyava! This company is a scam. They advertise their supplements with fake claims, but they never ship your order or refund your money. I've been waiting for over a month, and all I get are generic auto-reply excuses. After some research, I discovered that their so-called certifications are fake, and the products are not even made in the USA as claimed. It’s actually a scam operation based in China. Another major red flag: they only show positive reviews on their website, so you have no idea what you're really buying—or even if it’s safe! Don’t trust anything they say. Save your time, money, and peace of mind—stay far away from Zoyava.