Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
197 reviews
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Zoetis Inc. is the world's largest producer of medicine and vaccinations for pets and livestock.
Zoetis (zoetis.com) has 197 customer reviews on The Fair Hearing, with an average rating of 1.1 out of 5.
197 approved reviews, newest moderated first
My dog has been on simparica trio for a year and has heartworm. Because I bought mine in Australia instead of the United States that won’t cover the heartworm treatment. They have a guarantee that they will. Anything to save a buck after they make millions per day. I will be switching to a reputable company after this.
By cat
When I go to pay, the rewards do not show up. I waste time uploading invoices to this app only for it not to work when I need it. Plus, the vet has to know the exact amount on the card or it will not work. Don't waste your time on this app, it is unreliable and a huge waste of time.
By staci B.
Do not recommend!! They are shady and will sell your information!!
By James R.
Zoetis promotes their products for osteoarthritis as “safety and effective” but nothing could be further from the truth. Librela and Solencia have horrible consequences and caused thousands of deaths. Beware of Zoetis pharmaceuticals. They put profits over the health and safety of your pets.
By Suze P.
BE AWARE, THIS COMPANY SELLS MEDICATION’S THAT ARE IN DEFECTIVE TUBES. YOU DISPENSE MEDICATION, AND THE MEDICATION KEEPS POURING OUT OF THE TUBE. I THINK THEY DO THIS SO THAT YOU HAVE TO BUY MORE. WHAT A TERRIBLE COMPANY.
By Eric H.
Opened a box of 3 Privation Plus only to find 2 empty satchels. Refuse to replace or refund. Nothing but thieves if you ask me. For the ridiculous prices they charge I’ll be going to another brand they don’t handle, even if I have to import myself Will never purchase another product that is connected to these idiots
By LEE
Their product almost sealed the fate of my dog giving her a severe adverse reaction. My vet reached out to Zoetis who said they would cover the "cost of the vet visit." Vet visit #1 was to get their garbage product injected into my dog. Vet visit #2 was to take my dog to another vet for a "what's going on visit," in another city = $$$ They paid for the 2nd visit, not the shot or the 1st visit which was all as a result of Zoetis, and to top it all off, it took 3 months for Zoetis to "send a cheque" to the 2nd vet because that vet would not pay out without the Zoetis cheque. I hope that Zoetis reads this note and 100% completely understands that "bad word" travels at the speed of light to "good word". Ensure that your vet does not use Zoetis on your pet.
By Not H.
This company is a scam. I have tried for 3 years to submit various invoices. My invoice matches exactly with the drop-down menu product on their website and they ALWAYS reject it. When I lost my card, they said twice they would mail a new one and never did.
By k D.
