Ordering process was easy
Ordering process was easy. Product was received exactly how ordered and described. It’s very good quality. I’m pleased with my purchase.
By Debbie
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
40 reviews
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zipcushions.com is listed under Furniture Stores.
zipcushions.com (zipcushions.com) has 40 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
40 approved reviews, newest moderated first
Ordering process was easy. Product was received exactly how ordered and described. It’s very good quality. I’m pleased with my purchase.
By Debbie
The ordering process was great, and communication about delivery was timely and accurate. Fit was accurate. Downside is choosing a color that works - I had trouble finding a good match. It would be helpful if there could be a way to get a color swatch of the material prior to committing an order.
By Beth
The quality of the cushion and the fabric is not the best. The cushion does not keep its shape
By Bader K.
Product is beautiful! Extremely well made. I was particularly impressed that there is a water barrier inside my new Sunbrella cushions! Service was also exceptional. I highly recommend these guys - very good pricing as well. Great value!
By Marilyn
I have been running around in circles with this company for a week. I ordered patio furniture covers and entered the measurements requested. They responded with an email about the cushions I ordered (I did not order cushions). Once we got that straightened out they asked for a million different measurements after I had already given them. I asked to cancel 4 or 5, maybe 6 times because at this point I don't trust them to get the order right or deliver a satisfactory end product. I asked for the cancellation before production even started on the initial order. They will not answer me or confirm. Seems like a very untrustworthy and unprofessional company.
By julie P.
Bought a cushion for window seat. Was an easy process working with them and the cushion came out perfect
By bryce R.
They fit well
By Paul
8/18/26 We sent in the dimensions & measurments required 6 weeks ago. Email after email stating that production of a simple chase cover has not stated or been paused over and over. Liam the name of the person from Zip Cushions asking endless confusions questions about the same thing. We cancled our order called the credit card company to dispute what was or was not in their production department and had not shipped. There is no Zip only slippery when ordering from ZipCushions. Today this is a real review not AI that companies are using to advance sales. We are disatisfied with the cuatomer service from ZipCushions as far as the product after reading buyer beware We canceled our order do to their own inabilty to make a simple chase cover.
By John P.