ZinioReviews of zinio.com

I had a problem with billing. Really, a problem with me understanding my billing and auto-renewals. ZINIO support reversed the charge immediately and helped me understand how to turn off the auto-renewal (which your subscriptions default to at first). Fast resolution!

Zinio offers a pretty poor way of reading publications on the web. On a laptop, at least, it has some glaring usability problems. The default magazine view emulates the two-page spread of a magazine, and instead of scrolling vertically like a normal web page, to reach the next two-page spread you must click in a special place, a bit like turning a page. There are two major problems with this: (1) the spreads are not the same (letterbox) shape as a modern laptop screen, so you can't see everything at once unless you zoom right out, in which case the body text is too small to read; (2) you can zoom in and fiddle around constantly with the scroll bars to read everything, but when you move to the next spread, Zinio DISCARDS your chosen zoom setting and reverts to zoomed-right-out, every time! It's infuriating, why can't it just remember what zoom setting you chose? Zinio does also offer a text-only reader, which has readable fonts and scrolls vertically like a normal HTML page, but this omits the insets, pull quotes and illustrations which make publications pleasant to read, and makes you wonder what value Zinio is adding over simply publishing a standard web page. What I'd prefer would be to see the nicely laid out pages, but arranged vertically so that I could zoom in, and then just scroll down from one page to the next vertically through the whole publication, with nothing pretending to be a "page turn". Oh wait, that's exactly how the standard PDF viewer works! Why have Zinio invented something that works LESS well than a program that's been around for 20 years?

I love being able to read magazine with Zinio. Have lots of variety of magazine to choose from. They have regular sales to get subscription at great discount. Theirs customer services responds to issue very quickly. Using Zinio provide a great reading experience.

Zino has been offering "free" issues of some magazines lately (2 or 3 issues). What they don't tell you, or hide it well, is that as soon as they deliver the last of the "free issues" they auto renew on your credit card. No notice, no nothing. Fortunately my credit card company declined the charge. There response was that if I did not want the auto renew to turn it off. Really!! Also, the charged much more that the current price shown on their site. In this case $69.99 instead of $99.99.

If you dont send magazine to my house please refund me my money because I was under the impression that you send magazine to my house. I need to have my magazine in my hand so I can knit or sew without having to mess with a phone. I dont like this type of service period and I feel you should've made it clear what this service is..please refund money for both orders...

ZINIO is a reliable app, with well-priced subscriptions and specials. Additionally, the service backup is excellent.

let me first say, customer service has been outstanding. i have used other apps for magazine download and was extremely disappointed that everyone had kept passing the buck on my technical issues. i ended up being out money that was refused reimbursement. i signed up with zinio quite gun-shy from my last experience. despite having encountered a similar technical issue as before, zinio resolved it in minutes, and i was happily on my way with my favorite magazine. for all the grief i had with the other app, zinio has made up for it in spades. thank you!

will purchase again.