Excellent Product, Even Better Customer Service
I purchased my Zero Gravity Perfectio X red light therapy device about six years ago, and I have been incredibly impressed with both the product and the company’s customer service. When my device recently stopped holding a charge, I contacted the company about the lifetime warranty. Even though I no longer had my original receipt after so many years, they honored the warranty without hesitation. I was especially impressed that they did not require me to go through the inconvenience of sending my old device in for repair. Instead, they promptly replaced it with a brand-new device. The entire process was handled quickly and professionally, and the customer service team was responsive and helpful throughout. It’s rare to find a company that truly stands behind its products and honors its warranty years after a purchase. I am extremely pleased with my experience and would highly recommend Zero Gravity and the Perfectio X!
By Mariana C.
Response from Zero Gravity· Jul 16, 2026
Thank you for the kind words!


