Beautiful work and a brilliant design
Beautiful work and a brilliant design. I can’t wait to go out of country so I can flash my fancy new wallet with my passport.
By Joseph S.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
128 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Fine quality handcrafted goods for the professional pilot and frequent traveller.
Zephyr (zephyrpilot.com) has 128 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
128 approved reviews, newest moderated first
Beautiful work and a brilliant design. I can’t wait to go out of country so I can flash my fancy new wallet with my passport.
By Joseph S.
Great product with fast shipping
By KB
Overall a good experience. Exploring the website to choose various options was more challenging than I expected but a phone call was quickly answered by someone who spoke and understood English and answered my questions and even assisted me in applying a discount I missed. The shipping was a bit longer than I expected and while the quality of the ProII was good, honestly I would recommend stepping up to a higher quality leather.
By R G.
Professionalism at its finest, going out of their way to ensure 100% customer satisfaction. Extremely happy with the end result.
By Travis F.
Beautiful product! Quick and easy to order and delivered quickly.
By Danielle L.
I AM FURIOUS WITH THIS COMPANY. In my personal experience, their so-called “customer warranty service” is an absolute disaster. I have never dealt with anything this infuriating. Sitting on hold for almost TWO HOURS with no human being in sight? Completely unacceptable. And the last time I called, I waited for over an hour, they closed, and nobody bothered to contact me afterward. Not the next day. Not ever. To me, it honestly feels like they have no real support at all. And after what I’ve gone through, I have zero confidence in their products or their ability to help customers. The frustration this company has caused me is unbelievable. At this point, I WOULDN’T BUY ANOTHER THING FROM THIS COMPANY IF MY LIFE DEPENDED ON IT. I am DONE.
By AMY
Fast and exactly what I ordered. Thank you!
By Brandon H.
My Son is a pilot and he wanted this as his birthday gift. He just received it yesterday & will start using it right away. Thank you!
By Kim P.