Tandy LeatherReviews of tandyleather.com

Did not receive my order. Once they have your online payment it's over.

Ordered wallet liner kits. I have used these before and they always come with directions and traceable pattern for the size of leather you need to cut. This time it comes with directions and tells you to use the enclosed pattern. Unfortunately no pattern was printed. Called And emailed Tandy. Got the major run around. Said they no longer send the traceable pattern. Well the directions says there is supposed to be one. They said this style doesn’t come with one. I said it has in the past. The people in customer service don’t even know what they are talking about. Would not recommend. I will be purchasing from someone else in the future.

I received an Al Stohlman round knife as a gift. The brass collar is loose and the brass pins securing the handle extend beyond the handle surface. Since I don’t have a receipt, Tandy offered to sell me another one at a discount. How about exchanging the defective one? Doesn’t say much for the Tandy or Al Stohlman name. Made in China.

Very slow shipping, lies about why when you call and ask whats going on. They claim they always have sales which slows their shipping. Ordered two small items, not even large bulky items. Avoid the garbage and order on Amazon.

I placed through Tandy Leather, which has now resulted in an unjust and completely absurd debt collection notice from Control Account. Let me be clear: the total I paid to Tandy Leather at the time of purchase included shipping. At no point during checkout, confirmation, or fulfillment was I told that I would be separately billed by FedEx or any other third party. Yet months later, I receive a letter from a debt collection agency—entirely out of the blue—demanding payment for shipping charges that should have been covered by Tandy Leather. This is not only dishonest, it's sloppy and unprofessional. If your company is incapable of handling its own logistics billing, perhaps you shouldn’t be charging customers for shipping at all. Your internal failure to settle up with FedEx is your problem, not mine—and trying to offload that responsibility to a paying customer months after the fact is as shameless as it is unethical.

Ordered Sept 8th, now Sept 18th. still no shipment. Seems like they want to sell a lot but when you buy they do not want to ship. So many things wrong with Tandy. they flood your email with adds , sales then you buy and that is it. You are lucky to hear from them. day after day goes by no shipment. But they do take your money fast. So many times I need an item and they are out of stock on it. They do have sales on items it seems nobody wants. Now I find myself buying items paying for them only to find they gave me a refund for an item I already paid for. But still did not ship my other items. Do not know what went wrong with them. use to order and they shipped within 3 days now you wait for weeks. getting ready to go some where else for supplies.

Well, I don't think I will be ordering from Tandy ever again. Most leather supply companies have your product to you in a respectable amount of time. I placed an order online on Sept. 2, 2025 and I'm still waiting for it to show up. Today is Sept. 10, 2025 and I cannot believe I'm still waiting. Tandy used to be very good at getting orders out in a timely manner. I don't know what is going on with them anymore.

They are great friendly, fast delivery, very helpful an if I have a problem they took care of it no real problem. I love my store they all have worked with leather so very knowledgeable love the people ❤️ it