Nice
Nice company
By ASHRAF
Response from Zenti· May 22, 2018
We appreciate the kind words, Ashraf!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
64 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Zenti is an innovative and human-first leader in the merchant services and payment processing industry. We specialize in high-risk payment processing for industries like firearms, CBD, adult entertainment and so much more! We're constantly looking for new, fresh and creative ways to save you money! If you're looking for merchant services or payment processing that is tailored to your business, transparent and human, you've found us!
Zenti (zenti.com) has 64 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
64 approved reviews, newest moderated first
Nice company
By ASHRAF
Response from Zenti· May 22, 2018
We appreciate the kind words, Ashraf!
Reliable but still expensive.
By KATHERINE
Response from Zenti· May 22, 2018
Thank you Katherine for the positive review! A member of our support staff will be reaching out to you privately to discuss options.
Mike and his staff are the absolute best! You wont find better girls than his, when they leave him they train their own replacement! Ha what a concept, I'm taking notes on that!! They train them well, but more important, they are willing to dive into any situation unknown and get it done!!
By Elizabeth V.
Response from Zenti· May 22, 2018
Thank you Elizabeth for the wonderful review! We enjoy learning new things and being able to assist you however we can!
Really nice people, anytime i call they are very helpful Thanks!!!!
By JASPAL
Response from Zenti· May 22, 2018
Thank you Jaspal for the great review! We strive to be as helpful as possible whenever you need it!
Good customer service and technical support
By HANY -MID: 4.
Response from Zenti· May 14, 2018
Thank you for the positive review! Providing a clear and concise technical support is important to us.
Awesome company, great customer service! We have never had any problems that werent resolved within an hour!
By AFIS OF NC I.
Response from Zenti· May 18, 2018
Thanks for the wonderful review! We strive to resolve any and all problems as quickly as possible.
Very easy to understand and use.
By JEFFREY -MID: 4.
Response from Zenti· Apr 26, 2018
Thank you Jeffrey for the great review! We strive to make processing as easy as possible for our merchants.
When i upgraded to the VX520 i was supposed to get a $100 rebate or bonus that i never received. Also, i shouldnt have been locked into a new contract because terminal had to be upgraded not by my own choosing.
By SAMER -MID: 4.
Response from Zenti· Apr 25, 2018
Hello Samer. We are sorry to hear that and will be reaching out to you privately to speak with you regarding your concerns. You may also email us at [email protected] or give us a call at 800-520-4488. We are looking forward to speaking with you!