Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
302 reviews
ZenfolioSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Zenfolio founded in 2006, provides everything you need to build your ultimate photography business. Create stunning online photo galleries and a professional portfolio website in minutes. Share, proof, and sell your photos and videos online with one powerful solution. Grow your business with integrated tools that assist with booking clients, marketing and photo culling.
Zenfolio (zenfolio.com) has 302 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
302 approved reviews, newest moderated first
the staff were as stubborn as me to find my solution, love that...
By Halton Tech for T.
Response from Zenfolio· Feb 24, 2025
Stubbornness can be a great superpower, especially when it leads to solutions! Thank you for getting in touch to share your feedback.
I have been with Zenfolio for many years now. As my photography business has grown so has Zenfolio. It provides everything I need to support my clients with the self fulfilled shopping experience. The one to ones with Zenfolio experts is a definite plus if you are on a Pro Account. If you are thinking of growing your photography business I would definitely give then a go. What's not to love .
By Ann Seymour P.
Response from Zenfolio· Feb 24, 2025
Thanks so much for your loyalty over the years! It’s wonderful to be a part of your journey. We’re glad you’re making the most of our features and expert sessions, and if you ever need assistance, we're here for you!
Your agent. He was extremely knowledgeable, considerate and patient. Easy to work with
By David
Response from Zenfolio· Feb 24, 2025
Thank you for this wonderful feedback, David. We love hearing it! If you need anything further, just drop us a line!
Dennis! My anxiety has been reduced by 100%. working with Dennis has been a blessing. He takes his time to explain the isssues I'm concerned about and has a sense of humor. I couldn't ask for more,
By Melanie
Response from Zenfolio· Feb 24, 2025
We’re so glad to hear that Dennis has made such a positive impact! A little humor and understanding can go a long way, for sure. If you ever need more support, we’re just a shout away!
Great service
By Evangelos
Response from Zenfolio· Feb 18, 2025
Thank you! So happy that you are enjoying our platform. Have a super day!
Beautiful templates and easy to customize
By Victor
Response from Zenfolio· Feb 18, 2025
Thanks so much for your kind words! We’re glad you’re enjoying our templates and customization options. If there’s ever anything we can do to improve your experience even more, feel free to reach out!
Promt, germane replies. I appreciate the app and the customer service.
By paulge
Response from Zenfolio· Feb 18, 2025
We truly appreciate your support! It’s great to hear you’re happy with our customer service. If you ever need anything, we’re always here to help!
Everyone is very helpful. I only wish that I fully understood how to better work with the program was more step-by-step. I oftentimes feel overwhelmed with the number of articles that are sent to me whenever I have an issue. Sometimes, less is more. I also wish I could have the option to work with one person in fully developing my site and systematically work on specific issues to improve my platform.
By Jamie
Response from Zenfolio· Feb 12, 2025
Thank you for your feedback! We’re glad to hear that you’ve found our team helpful. We understand that getting the most out of the platform can sometimes feel overwhelming, and we appreciate your thoughts on a more step-by-step approach. To provide more personalized guidance, we offer free 1:1 Success Sessions where you can work directly with a specialist to navigate your site, tackle specific issues, and make improvements at your own pace. You can sign up here: https://zenfolio.com/success/ Hope to see you in a session soon! Let us know if there’s anything else we can do. 😊
