Unusually destinations
Unusually destinations: small groups
By CELESTE Q.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
108 reviews
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Zegrahm Expeditions has produced award-winning small-ship cruise excursions and overland adventures for more than 25 years. Our level of service, world-class guides and unique itineraries set us apart from the rest.
Zegrahm Expeditions (zegrahm.com) has 108 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 8 reviews with 4 stars · Clear filters
Unusually destinations: small groups
By CELESTE Q.
The actual trips are amazing. They tend to provide more Expedition experts per trip than other companies I have traveled with and I really enjoy the depth of available knowledge. Customer service in terms of flight and hotel arrangements before and after the trip are somewhat lacking. For example, I had a 10 hour night time layover in the Johannesburg Airport and no one even mentioned the very convenient Marriott in the secure area. I was only offered the Southern Sun hotel which was expensive and required leaving and returning to the airport (and clearing immigration) which didn't make any sense.
By GISELLE
The trip was fine. The Ocean Adventurer is now super-powered and needs its rooms remodeled.
By FRED PURNELL T.
Not quite the company they used to be.
By Anne
Response from Zegrahm Expeditions· May 18, 2018
Your feedback is valued! Thank you for taking the time to review your experience with Zegrahm Expeditions and want you to know we strive to give all our guest the best travel experience possible. If you would like to inform our staff on how we can improve please feel free to contact us at any time.
The Z experience is excellent for the less active individual who wants to explore off the beaten track. My husband and I have gone on 2 trips and find the staff exceptional and intelligent. They do everything humanly, and almost godly, possible to create WOW experiences. I would, however, advise against their trips for those that prefer an active experience as, in general, the groups move relatively slowly even on the fast Walks and the groups need to stay as a unit so going ahead is not an option. We will return to Z trips for the education and knowledge when we are older and less mobile. We are 57 and 67.
By BEVERLEY A.
We have taken over 10 trips with Zegrahm. The get all the details right, are meticulous in their planning and client care, and they go fascinating places.
By MARGARET B.
Was introduced to Zegrahm through my parents, who spent 20 years traveling with Zegrahm. We have had the good fortune to have traveled with them 8 times. Great staff. Knowledgeable lecturers. Always a great experience, even with the usual unexpected travel situations. There is always “something “negative on any adventure, but with Zegrahm, it is usually minimal.
By Leslie
Have taken 7 or 8 wonderful trips with Zegrahms. Their itineraries, leaders and lecturers are the best in the business. Have not always had the best experiences with their airlines booking but that is minor compared to what they do!!!!
By SHANNON