Customer service is Top Notch!!
Customer service is Top Notch!!
By Rod
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
5 reviews
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Zee Jewel LLC creates meaningful, gift-ready jewelry and accessories designed to celebrate relationships and life’s special moments. We offer a wide selection of personalized necklaces, bracelets, watches and keepsakes — each item handcrafted, assembled, and personalized in the U.S.A. with attention to detail and quality materials. What makes us different: our collections focus on emotional, story-driven gifts — name-engraved and signature pieces made to be cherished. We emphasize accessible pricing, an expanding library of personalization options, and small-batch assembly handled by trained local makers (Zee Jewel highlights hiring and supporting working mothers). Service & delivery: most orders are handcrafted and ship within 2–5 business days; domestic deliveries generally arrive within 1–5 business days depending on the option selected. We secure online payments with industry-standard encryption and provide customer support by email and phone for order questions or personalization requests. Trust & contact: Zee Jewel operates under Zee Jewel LLC and lists a U.S. business address and phone on its site. For questions or support, customers may contact [email protected] or +1 (203) 493-6699. We welcome customer feedback and are actively building our Trustpilot presence to share real buyer experiences.
Zeejewel (zeejewel.com) has 5 customer reviews on The Fair Hearing, with an average rating of 2.6 out of 5.
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Customer service is Top Notch!!
By Rod
The US Postal service lost my shipment AFTER it arrived at the station for my PO Box. Despite having the tracking # showing delivery to the station, USPS could NOT find my item. I contacted ZEE JEWEL via email. They were very prompt in their response and sent a second shipment which did arrive just a few days later. The items look very nice and the personalized message I requested, as these are Christmas gifts, were done correctly and appear very professionally done. KUDOS to ZEE JEWEL!
By Robert L.