User friendly
User friendly, constantly adapting and improving functionality, and reasonably priced. Ideal for private practice.
By Fadden C.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
551 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Zanda is practice management software built by practitioners, for practitioners.With 100+ powerful features, Zanda streamlines the day-to-day of health practices, from scheduling and invoicing to clinical documentation and client communication.Key features:Calendar and client management: scheduling, waitlist, automated appointment reminders, and confirmations. Documentation: customizable clinical note templates, AI-powered session transcription and refinement, online forms and scored forms;Client portal with online booking, reschedule and cancellation options, plus online payments, access to invoices, online forms, and telehealth. Accepting waitlist requests.Automations: invoicing, appointment follow-ups, recalls, new client communication, and more. Zanda integrates with Stripe, Zoom Telehealth, Xero, Mailchimp, Physitrack, Outlook Mail, Outlook Calendar, Google Calendar, iCal, Medicare (AU), Tyro (AU), and more.Start nowand get the first 6 months at 50% off! Claim Offer Built for solo practitioners and large clinics alike, Zanda supports a wide range of professionals, including psychologists, physiotherapists, speech therapists, chiropractors, counselors, and other allied health providers.To give you peace of mind, Zanda offers 12-month Money-Back Guarantee and delivers top-tier support, including data import management.BizzyAISecure, private AI, designed specifically for health practices. Included inside your practice software to help you do your best work, faster. Features include: AI writing and editing, AI Scribe, Insights. Learn more about BizzyAI New releases: e-Prescribing with Parchment (AU-only) - you can now connect Zanda with Parchment to write and manage electronic prescriptions directly from client records.Reports dashboard - users browse a categorised report catalogue, search across all available reports, star favourites, and reopen recently used reports.Resend emails - Zanda now lets users resend a previously sent or failed email without manually rec
Zanda (formerly Power Diary) (zandahealth.com) has 551 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
551 approved reviews, newest moderated first
User friendly, constantly adapting and improving functionality, and reasonably priced. Ideal for private practice.
By Fadden C.
Power diary has been an invaluable resource to my business - managing my diary, files and records, accounts and communication with clients. I wouldn’t run my practice without it. Power diary support have always been patient and helpful, working with me until the issues were resolved. Thanks PD team
By Creating Ripples - Psychology for Life S.
Power Diary is amazing. It's a complete practice management system that enables me to work completely paperless. With the recent addition of the Forms Template, alongside the Email Templates, I can literally email auto-populate a welcome email including links to the intake paperwork that clients complete prior to their first session. This is a HUGE time saver, and it is SO easy to set it all up. I am much more efficient in my time as a solo practitioner thanks to the ease of Power Diary. On the rare occasion when I have needed assistance, the Help Desk team are exceptional in providing timely responses via online chat or email. I highly recommend Power Diary.
By Mindful Living P.
Power Diary is the most versatile diary system I have used. The customer service team are excellent and very willing to help efficiently and effectively. I really value how frequently they make meaningful and value added changes in response to the changing needs of their customers, without the need for extensive rebooting or reinstalling from consumer. They have also added on features that I (and probably others) have requested so they are very responsive to the needs of their consumers. Its seamless between Power Diary and adjunct services - they have never skipped a beat! Their high level of security is a critical factor to my work. Highly recommended to anyone seeking an such a service!
By Caryn
Power Diary is a great diary management system especially for using telehealth. it is stable and user friendly.
By Natalie
Before deciding on Power Diary I had tried many different systems and they just didn't give me everything I needed. My clients can book online, chose to pay before appointment with the Stripe facility, and Telehealth. The system automatically sends reminders to all my clients the day before with their Telehealth link. I can send birthday messages and bulk messages. And it even does all my accounts. I can email all my invoices easily. Easy to look up unpaid accounts and see future bookings and potential income. If there are any issues, the Power Diary team are there to help and do everything they can to help. My files are safe and I can access them from anywhere. I recently looked at another software recommended by my association that was really cheap, but did not even come close to what Power Diary offers. Very user friendly.
By Liberation Holistic H.
We have been using power diary for more than a year now and it’s been a life saving system at the clinic. We need not think too much into automating our scheduling because PD does it all seamlessly for us. It’s interface is also flexible so we are able to design it to suit our office needs.
By OAK Wellness H.
Love how responsive PD is to suggestions and assistance. Love the waiting list function Love the ease with which the program itegrates with Xero Love the reports which can be pulled for monthly stats. Really user friendly program
By Lively E.