Zanda (formerly Power Diary)Reviews of zandahealth.com

Response from Zanda (formerly Power Diary)· Oct 13, 2026

Hi Chris, Thanks for taking the time to share this, but I’m really sorry your experience has left you feeling this way. We definitely never want anyone to feel stuck with us. To give some context on our recent changes: we’ve just launched AI Insights, which lets practitioners ask questions about a client’s history and progress, and draft letters and reports using their background. Alongside this, we introduced two AI plans. Every Zanda subscription now includes AI Core at no extra cost, with 4 AI Scribe sessions per user each month, AI Insights, AI Write and other AI tools. AI Pro is optional, for practices that want unlimited use of AI Scribe and AI Insights that dig into the clients' full history. As the landscape and technology has evolved, we moved away from pay-as-you-go billing for AI Scribe, as many customers told us those costs were hard to predict. Having said that, I understand that changes like this can be frustrating, especially when they affect how you work and what you pay. And while the new AI plans will be beneficial for most practices, they may not suit everyone. More importantly though, I’m very sorry your suggestion about protecting client information didn’t get the response it deserved. Privacy and security are actually at the core of everything we build, and Zanda is one of very few practice management systems to be ISO 27001 certified. If you're open to it, I’d love to hear more about what you raised. Please contact our support team at [email protected] and ask them to pass it on to me, Fiona, and I’ll follow up personally. We're constantly making improvements and enhancing the way things work so if you have ideas, we're all ears. Hoping we can connect and and help restore your faith in Zanda. Regards, Fiona

Response from Zanda (formerly Power Diary)· Sep 3, 2026

Hi Amanda, thank you for taking the time to share your experience. We’re so pleased to hear that once you got everything set up, Zanda has helped streamline your private practice and given you the flexibility to use the features that suit you now, with plenty more to explore as your practice grows. We also appreciate your feedback on getting started and the support options available. We know there’s a lot you can do in Zanda, which is why we’re continually working to make it easier to learn, discover useful features, and get help when you need it. Thanks again for being part of the Zanda community! Warm regards, Irina

Response from Zanda (formerly Power Diary)· Aug 11, 2026

Hi Vanya, five years with us, that’s wonderful to hear! We’re so glad Zanda has been there with you since you started working for yourself and has helped make running your practice that little bit easier. If you ever need a hand with anything, our team is always happy to help at [email protected]. Warm regards, Irina

Response from Zanda (formerly Power Diary)· Aug 11, 2026

Hi Tara, thank you for sharing your experience! Starting a new practice comes with a lot to learn, so we’re glad Zanda has helped make bookings, reminders, and invoicing easier along the way. It’s also lovely to hear our support team and setup resources have been helpful. We’re here whenever you need a hand as you explore more of what Zanda can do. Warm regards, Irina

Response from Zanda (formerly Power Diary)· Jul 24, 2026

Hi Vernon, Thank you for such a thoughtful review and for choosing Zanda for more than three years. Hearing that it stands out as the best practice management software you’ve used across 15 years in chiropractic means a great deal to us. We’re especially pleased that the flexibility and affordability have made such a difference to your practice. Being able to configure patient forms and records around the way you work, while managing scheduling, billing, and patient communication in one place, is exactly the experience we aim to provide. It’s also wonderful to hear that you’ve had a positive experience with our Support Team. They’re always available at [email protected] whenever you need a hand. Thank you again for your trust and continued support. Warm regards, Irina

Response from Zanda (formerly Power Diary)· Jul 14, 2026

Hi Jen, Thank you for your kind feedback! We’re so pleased to hear you find Zanda easy to use and that our Customer Support team has been helpful from the very beginning. We’re always here whenever you need us at [email protected]. Warm regards, Irina

Response from Zanda (formerly Power Diary)· Jul 7, 2026

Hi there, Thank you for your lovely review. We’re so pleased to hear you’re finding Zanda easy to use and that our support team has been helpful. Making practice management feel simple and supported is exactly what we aim for, so it’s wonderful to know this has been your experience. If you ever need a hand, our team is always happy to help at [email protected]. Warm regards, Irina